Patient Advocate

Lutheran Downtown Hospital
Full Time
Fort Wayne, IN
Posted Today
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Job description
#LUTHE258081

Lutheran Downtown Hospital PATIENT FINANCIAL ADVOCATE/ PT ACCESS / PRN - AL

2023-05-17

  • Organization

  • Lutheran Downtown Hospital


  • Location Fort Wayne, IN (Lutheran Downtown Hospital)
    Part Time
  • Department Admitting
  • Field Finance and Accounting

  • Location Fort Wayne, IN (Lutheran Downtown Hospital)

  • Department Admitting

  • Field Finance and Accounting

  • Part Time

Job Description

Patient Financial Advocate (Registrar)

Under the leadership of assigned Patient Access management, receives, collects and records information from patients in order to complete registration for hospital services. Coordinates admissions process and communicates with physician offices, nursing and other service areas to promote timely and accurate registration process. Verifies insurance benefits, obtains pre-authorization/pre-certification when necessary, assesses need/eligibility for financial assistance, collects applicable co-pays and/or deductibles. Provides support in assisting patients and family members with resolution of all their financial needs by establishing payment arrangements or financial assistance determination. Includes bank loans, payment-in-full settlements, Medicaid eligibility assistance and charity application processing. Promotes patient satisfaction, serving as a liaison on behalf of hospital and patient.

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