Job description

MI Smiles Dental Group is looking for an Patient Service Representative to work closely with our administrative and clinical team to play a key role in our patient’s care and futures. This position will require expert communication skills. Dental experience would be amazing!

Our Engagement Center is more than just a call center, our Patient Service Representative work closely with our marketing department and handle all of our technology communications with patients, including email, text messaging, voicemail, and online chat.

Desired Skills and Qualifications:

• Great speaking skills and word usage
• Ability to generate new ideas and work in a team setting
• Ability to listen and learn
• People person and social
• Persistence and thoroughness
• Excellent computer skills including Google and Microsoft Office suite

A Little About MI Smiles Dental:

We look different because we are different. We have a proven track record for fostering happy team members who truly enjoy coming to work each and every day. Our 40+ years of success is rooted in a people-centric methodology by investing heavily in the needs and support of our team.

At MI Smiles Dental, we're not just coworkers — we're family and want our team to thrive! That's why we strive to create a fun, vibrant, and dynamic work environment that will challenge you to enhance your skills, reward your hard work, and offer opportunities for growth within the company. So, if you want to join a rapidly growing organization that is setting standards by providing our team great perks, competitive pay, generous benefits, and endless growth opportunities, apply today, we would love to get to know you!

Job Type: Full-time

Pay: $13.00 - $16.00 per hour

Benefits:

• 401(k)
• Continuing education credits
• Employee discount
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Hudsonville, MI 49426: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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