Job description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Payment Processing Clerk- Mailroom
Conduent Business Services – Charlotte, NC
Shift: Sunday-Thursday, 10pm-6:30am (or until completion) EST
Full-time + $19/hr. + 10% Shift Differential + Unlimited OT + Benefits!
Job Description
Join our team as we support our business operations! This position supports the Treasury Management Operations Division in the Lockbox department. The individual who fills this position will be primarily responsible for Mailroom Operations: receiving incoming mail, operating mailroom equipment, distributing mail for processors, and preparing outgoing packages daily. This is also considered a production-oriented position, which includes adherence to client-based Service Level Agreement (SLA) goals.
Primary Job Duties
- Receive, scan, sort, & distribute incoming mail daily in a timely fashion (including Priority, Certified, Express, UPS, and FedEx packages)
- Process payments, payment capture, & reviewing rejects before mail out
- Operate mail sorting & opening equipment to include basic cleaning, routine maintenance, & escalation of service issues to management (as needed)
- Assist with Document Imaging (scanning) as needed
- Training & cross-training others as needed
- Additional duties as assigned.
Requirements
- Ability to meet physical & fast-paced demands of the job (requires repetitive use of hands; sitting, standing, walking for long periods of time; bending, lifting up to 30lbs, twisting/turning)
- Experience working under & meeting strict deadlines in a fast-paced, production-oriented environment.
- Must be at least 18 years of age and pass both a criminal background check & a drug screen
- Be detail-oriented, have good problem-solving & communication skills, accurately interpret information, and have the ability to follow written and verbal instructions
- Possess basic skills to use a telephone, computer, fax, and/or adding machine as needed
Preferred Skills
- 1-3 years of Lockbox experience or related experience
- Familiarity with Lockbox/Mailroom equipment such as MPS40, Opex 150, Opex Falcon.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent's ADAAA Accommodation Policy.
At Conduent,
we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.
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