Completes patient care activities & provides clerical support as delegated by the RN. May perform PCNA and/or administrative assistant during a shift as needed. Perform duties including, but not limited to: ADLs, vital signs, I & O, 12-lead ECG, bladder scan, hygiene, and venipuncture (where applicable). Familiarity with using: Wheelchair, EKG equipment, patient assistive devices, and patient care equipment specific to assigned population. Conducts chart audits as directed by the nurse manager. Assists with patient data collection and reporting. Assists with billing functions as needed. Maintains the patient record (in written and/or electronic format). Orders supplies for the department as directed by the nurse manager. Facilitates communication and efficient unit operations. Orients newly hired PCNAs and/or administrative assistants. Within the administrative assistant role, provides clinical, reception, communication, and guest relations support using verbal, electronic, and written techniques to maintain the operations of the assigned area.

High School diploma or equivalent required. Basic patient care skills preferred. Effective communication with people from varied socioeconomic backgrounds. Able to organize changing work assignments. Flexibility. Patient focused. Positive, can-do attitude; self-motivated and willing to learn

Required Credentials, License, and / or Certifications. BLS certification, issued by the American Heart Association, must be obtained during UH Orientation.

Experience & Knowledge: Prior clinical and or secretarial experience preferred. Ability to complete tasks with minimal supervision. Ability to cope with stressful situations and adjust to varying workloads required. Basic computer skills. Strong attention to detail. Medical terminology preferred. Experience in a hospital preferred. Able to communicate effectively in English, both written and verbal

Special Skills & Equipment Knowledge: Exposure to patient care equipment specific to assigned population; telephone; nurse call system; pager preferred.

Location: Ashland

Shift: Variable