People Development Leader, Talent and People Analytics, Devices and Services
Full Time
Remote
Posted
Job description
•10+ years’ experience delivering learning and talent development solutions in a tech or client-driven industry. •5+ years’ experience designing and delivering leadership and executive development products or programs. •5+ years of product or program management experience.
Job summary
Are you a senior people development leader aspiring to use your skills at the highest level with the most inventive leaders on the planet?
As the People Development leader for Amazon's Devices and Services business, you will oversee the people leader development strategy that will enable a global population to cultivate thriving, inclusive, Day 1 teams and help us become Earth's Best Employer.
Who We Are
Amazon Devices & Services is a global team of more than 35,000 inventors behind the best-selling Amazon Echo and Alexa devices, Kindle e-reader, Fire TV, Ring, and much more. The Devices & Services Talent & People Analytics team invents comprehensive, scalable talent development strategies and solutions that build capability, drive a culture of innovation, and position our leaders to continue delivering novel products and services which delight customers across the globe.
Who You Are
You are a critical leader who owns the vision, strategy, and execution for people leader development in our business. You are fanatic about helping leaders and teams unleash their potential. You draw on your extensive talent development expertise and strong business acumen to build world-class solutions that engage, inspire, and move people to action. A creative thinker who hasn’t met a problem you couldn’t come up with at least half-a-dozen solutions for, you thrive on building highly-compelling, highly-efficient user experiences that are optimized for scale. A savvy change agent and influencer, you effectively mobilize a broad network of senior leaders, stakeholders, and subject-matter experts to deliver scalable solutions in a way that unfailingly activates your customer. A skilled executive coach, you’re able to roll-up your sleeves and facilitate conversations that shift perspectives and unleash potential. Obsessed with driving maximum impact, you rigorously analyze program and talent data to assess the efficacy of your solutions, generate deeper insight into our customer’s needs, and evolve our strategies. With an off-the-charts sense of ownership, you thrive in a complex, fast-paced environment where you must routinely navigate ambiguity while balancing between strategy and tactical execution. As someone who practices what you preach, you’re a talent-obsessed people leader who inspires a small team of experts to deliver an outsized impact on our customers.
The successful candidate will have a demonstrated track record of:
Key job responsibilities
KEY RESPONSIBILITIES:
People Management:
Business Partnership:
Strategy and Program Ownership
Are you a senior people development leader aspiring to use your skills at the highest level with the most inventive leaders on the planet?
As the People Development leader for Amazon's Devices and Services business, you will oversee the people leader development strategy that will enable a global population to cultivate thriving, inclusive, Day 1 teams and help us become Earth's Best Employer.
Who We Are
Amazon Devices & Services is a global team of more than 35,000 inventors behind the best-selling Amazon Echo and Alexa devices, Kindle e-reader, Fire TV, Ring, and much more. The Devices & Services Talent & People Analytics team invents comprehensive, scalable talent development strategies and solutions that build capability, drive a culture of innovation, and position our leaders to continue delivering novel products and services which delight customers across the globe.
Who You Are
You are a critical leader who owns the vision, strategy, and execution for people leader development in our business. You are fanatic about helping leaders and teams unleash their potential. You draw on your extensive talent development expertise and strong business acumen to build world-class solutions that engage, inspire, and move people to action. A creative thinker who hasn’t met a problem you couldn’t come up with at least half-a-dozen solutions for, you thrive on building highly-compelling, highly-efficient user experiences that are optimized for scale. A savvy change agent and influencer, you effectively mobilize a broad network of senior leaders, stakeholders, and subject-matter experts to deliver scalable solutions in a way that unfailingly activates your customer. A skilled executive coach, you’re able to roll-up your sleeves and facilitate conversations that shift perspectives and unleash potential. Obsessed with driving maximum impact, you rigorously analyze program and talent data to assess the efficacy of your solutions, generate deeper insight into our customer’s needs, and evolve our strategies. With an off-the-charts sense of ownership, you thrive in a complex, fast-paced environment where you must routinely navigate ambiguity while balancing between strategy and tactical execution. As someone who practices what you preach, you’re a talent-obsessed people leader who inspires a small team of experts to deliver an outsized impact on our customers.
The successful candidate will have a demonstrated track record of:
- Knowing Your Customers. Understand their priorities, what they are saying, and more importantly, what they aren’t. Deliver and drive value for them.
- Innovation. Appreciate what exists, identify why it works. Then rebuild it or build something totally different that derives even MORE value and a better customer experience.
- Judgment. Take different perspectives and business needs, develop a solution that works, move the ball forward. Be able to support your opinions with sound reasoning grounded in the business.
- Systems Thinker. Understand all the connections and integrations points through the entire talent development lifecycle.
- Thinking big. How do we build it bigger, better, faster? What aren’t we thinking of?
- Research driven. We seek to be the most scientific HR organization in the world. We form hypotheses about the best talent management techniques and then set out to prove or disprove them with experiments and careful data collection.
- Program Management. There will be a constant flow of work, both tactical and strategic. Determine what gets done first and why, while managing a plan to bring to life big ideas and drive successful and sustained adoption.
- Building relationships. Partner with Devices HR Center of Excellence (COE) teams, HR Business Partners, Business Leaders, and corporate COE teams. Share best practices, partner on solutions, and move the organizations forward together.
- Consulting. Utilize past experience, deep knowledge of processes and policies, and awareness of what’s going on across your organization to create custom solutions and localize as needed.
- Communicating. Share your ideas, listen to others, follow-up, and follow-up again. Use the language of the business and avoid “consultant speak”.
- Resourcefulness. If you don’t know it, that’s ok. But you should know where to go for the answer or how to find out.
- Bias for Action and dealing with ambiguity. Sometimes we know where we want to go, but it’s not clear how to get there. You take risks and try new things, fail fast and iterate. Carve a path and weigh the trade-offs, all at the speed of the business.
Key job responsibilities
KEY RESPONSIBILITIES:
People Management:
- Lead a team to define and execute against the people leader development vision, strategy and roadmap
- Develops short and long term strategies that meet business needs and work backwards from the customer needs
- Contributes to monthly and quarterly business reviews, roadmap discussions and program reviews
- Leads large scale change management efforts for all development programs across Devices and Services
Business Partnership:
- Proactively partners with Leadership and HR to assess way learning and development can meaningfully contribute to the achievement of business goals.
- Analyzes performance needs, diagnoses their root causes and recommendations solutions
- Evangelizes our products and solutions with business partners, stakeholders, and customers.
- Presents robust strategies or analyses to senior leadership; participate in regular business reviews.
- Builds and lead cross-functional group of stakeholders and partners who support execution of the people leader development strategy.
Strategy and Program Ownership
- Collaborates with key stakeholders to drive adoption of central requirements for L&D and People Leadership by staying closely connected to central teams
- Owns large initiatives and designs and delivers scalable solutions that raise the bar on customer expectations while delivering maximum impact to the business.
- Assess solution and strategy impact through comprehensive measurement plan and written analyses.
- Conducts research and needs assessment to ensure solutions and strategy resonate with customer needs and expectations. Partner with Analytics teams to create impact studies and clearly assess ROI on programs
- Lead effective and efficient operating plans and change management plans as needed
- Partner with DEI teams to build a fully integrated L&D roadmap and weave diversity into everything we do
- Contribute to a team culture of innovation (e.g., generating big ideas, solving highly ambiguous problems in ways that exceed customer expectations).
•Proven ability to build, execute, manage, and improve development products or programs in global, fast-paced, enterprise environment. •Demonstrated ability to drive product or program effectiveness and satisfaction through a focus on customer needs. •Strong executive presence; ability to communicate effectively with senior leaders and stakeholders. •Exceptional analytical skills; proficient working with large amounts of data to assess return on investment in training; ability to justify programmatic decisions with data. •Exceptional written, verbal, and interpersonal communication skills; strong executive presence • Demonstrated success in hiring, developing and retaining talent • Proven project management, including long-term planning, resource allocation, prioritization, keeping multiple projects on track, managing details, and delivering results with tight deadlines. • Bachelor's Degree or Higher •Master’s degree or PhD in Human Resource Management, Organizational Development, I/O Psychology, Business Administration, or equivalent. •Experienced people manager. •Proven ability to collaborate and influence without authority, motivate cross-functional teams, and sustain engagement of a network of stakeholders. •Systems thinker with ability to develop strategies that ‘connect the dots’ to solve pervasive problems with simple, but highly effective approaches. •Experience driving large-scale initiatives or change management efforts across multiple geographies and business lines. •Expertise with adult learning theory, instructional design principles, and learning industry trends and best practices. The pay range for this position in Colorado is $164,700-228,800 annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Colorado Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site. Regular and Reduced Time (F, R) jobs based in Jersey City or US virtual jobs that could be performed in Jersey City The pay range for this position in Jersey City is $164,700-228,800 (yr); however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Pay Transparency Regulation of Jersey City Municipal Code. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Workers in New York City who perform in-person work or interact with the public in the course of business must show proof they have been fully vaccinated against COVID or request and receive approval for a reasonable accommodation, including medical or religious accommodation.
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