About Working at Commerce

Wouldn’t it be great to build your career at a bank that’s known for helping people with their financial challenges? That’s exactly what you’d be doing when you join the team at Commerce Bank. We’re looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You’d be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions.

No wonder we’ve been an industry leader for over 155 years and have developed a reputation as a great place to work in the financial services world. If you’d like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We’re always looking for the best and brightest.

Compensation Range

Essential Functions

• Interact with customers both in person and over the phone to ensure their financial needs are being met through needs-based conversations and sales fulfillment.

• Actively listen, understand, and make recommendations of products and services based on customer needs to ensure individual and team sales and services goals are achieved.

• Educate customers on a variety of retail products and digital solutions that enhance the customer experience and contribute to achieving sales goals

• Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements

• Establish relationships with internal departments and refer customers to bank specialists when complex financial needs are identified

• This level of banker will be responsible for more advanced product knowledge such as Home Equity lending. Ability to assist other bankers in fulfillment of more complex sales and customer service requests.

• Perform other duties as assigned

Knowledge, Skills & Abilities Required

• Excellent sales skills with the ability to provide an engaging customer experience by easily connecting with customers in-person and over the phone.

• Ability to meet personal and branch sales and customer services expectations and assist newer bankers with more complex customer situations

• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

• Team player with excellent written, verbal and interpersonal communication skills

• Ability to remain adaptable to a variety of situations with an optimistic outlook that is aligned with our culture and Core Values

• Proficient with Microsoft Word, Excel and Outlook

Education & Experience

• High School diploma or equivalent combination of education and experience required

• NMLS certificate required or ability to obtain within 6 months of hire

• 2+ years sales experience required, preferably within the financial services industry

• Experience working in an environment with individual and team sales goals required

This job is subject to National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008. Incumbents in this position will be required to register and ongoing employment is contingent upon meeting all requirements

For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report.

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