You have a desire to make a difference in people's lives and do something with purpose and are searching for a career that will fulfill you and give you growth opportunities. You might be a great match for this opportunity! At Main Street Insurance Group - we partner with our clients, understanding what they need and value in their lives and businesses, and then find solutions that protect the things that are most important to them. We help our partners to have a sense of security in a very insecure world. And we are there for them, when they have questions or need guidance, because as partners their success is as important to us as our own. To support their needs, we create a workplace where our team members are valued as the agency's most important asset. Our culture is committed to giving our team all of the support and resources available so that they can serve the needs of our clients with the highest level of knowledge and concierge customer/employee support.

In business for over 125 years, Main Street Insurance Group is one of the fastest growing, trusted independent insurance agencies in the Southeast, and we are continually evolving with the best-in-class solutions in order to serve our partners for another 125 years! If you are an experienced professional who believes in delivering exceptional service and is looking for a rewarding, challenging, and meaningful work environment – then Main Street Insurance Group is looking for you!

We are currently seeking an experienced Personal Account Manager to join our team. The Personal Account Manager is responsible for the day-to-day maintenance and servicing of assigned Personal accounts. This position works to manage new and existing client account relationships, while maintaining a high level of client service and satisfaction. The Account Manager is responsible for achieving agency account retention goals by providing extraordinary client service; achieving growth goals through proactive account rounding and cross selling; and marketing and placement of renewal accounts as appropriate.

This position can be located in Charlotte, Forest City or Tryon, NC, and Remote/Hybrid opportunities are available.

Requirements of a strong candidate for this role include:

• Current P&C License (or ability to obtain one)
• Completion of CISR or CIC designation
• Extensive knowledge of all lines of personal insurance, including sophisticated and less common coverage options
• Thorough knowledge of brokerage operations including claims handling, procedures, carrier rating, agency management systems and applicable insurance laws/codes
• Familiarity with risk assessment and risk management techniques
• Experience with Epic Agency Management System highly desired
• Bachelor’s Degree (or equivalent work experience) strongly preferred

As part of Main Street Insurance Group – you will have the opportunity for career advancement and continuing education to keep you current in all aspects of our industry. Benefits offered include:

• Health, Dental and Vision insurance
• Health Saving Account
• Health Reimbursement Account
• Flexible Spending Account
• Life Insurance
• Generous PTO
• 9 Paid Holidays
• Short term disability
• Long term disability
• Continuing education/certification support
• Employee Assistance Program
• 401(k) retirement plan
• Profit sharing plan

Main Street Insurance Group works to create customized solutions for our clients with expertise in Commercial Business Insurance, Home Insurance, Auto Insurance, Employee Benefits and Equine Insurance. Today, we work with a variety of individuals and businesses throughout the Southeast; with locations in Charlotte, Forest City, Tryon, and Fletcher, North Carolina. Join our Team!!