Who Planet Fitness is

Planet Fitness is home of the Judgement Free Zone (JFZ) which means we don’t cater to body builders or power lifters but focus more on general fitness. We believe in creating a non-intimidating comfortable environment where everyone can work out. Here are some cool facts about Planet Fitness.

• Started in Dover, NH in 1992
• 2,300 + locations world-wide and growing
• Over 15 million members world-wide
• Free pizza, bagels, and tootsie rolls for members
• Awesome benefits for team members

Compensation, Benefits, And Opportunities

• $14.49 starting wage (raises at 3 months and 6 months from previous raise)
• Free Black Card Membership
• $1,000 membership sales bonus
• Recognition & appreciation benefits for reaching specific club goals
• Paid time off (5 days lump sum)
• Flexible scheduling
• Company growth to become an assistant manager or manager of a Planet Fitness location

Role Qualifications

EDUCATION | CHARACTER & POSITIVE ATTITUDE | STRONG WORK-ETHIC

• EDUCATION: High School Diploma or Equivalent
• CHARACTER & POSITIVE ATTITUDE: Believes and acts with integrity & is excited about life. Smiles.
• WORK-ETHIC: Self-motivated, detail oriented, reliably executes on deliverables on tasks.

Essential Role Functions

COMMUNICATION SKILLS | CLIENT & COMMUNITY ADVOCATE | ATTENTION TO DETAIL

• CUSTOMER RELATIONS: Welcome and greet members, assist with check-in, and informational/account inquiries. Actively participates in upholding the Judgment Free Zone (JFZ).
• CUSTOMER ONBOARDING: Helps new members learn the facility and equipment/amenities.
• TEAMWORK CONTRIBUTIONS: Productively contributes to our customer and company needs by demonstrating a willingness to take on additional responsibilities and solve problems.
• TECHNOLOGICAL APTITUDE: Operate IPAD/Tablet, Microsoft Office, point of sale system, and the member management system. Understand and demonstrate proficiency with company app.
• CLEANLINESS: Look over club appearance, maintain club hygiene and equipment cleanliness standards, participate in inventory initiatives, and restocking of products or retail offerings.
• TOURING: Show potential members through the location and while proficiently sharing information about our culture, mission, fitness training, equipment, and amenities offerings.

Company Mission, Vision, & Values

• Mission: Provide a workout experience that is Judgment Free, deliver “raving fans service”, ensure our facility is clean and well cared for, and provide state of the art equipment for every one of our customers.
• Vision: Become world-class at developing our judgment free zone environment so to inspire others to physically change their lives for the better.
• Values: Learners for life, people before profits, be exceptional, everyone has something special to contribute, and you are in control of your career ambitions.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.