Job description
At JESCO, we advocate a strong work-life balance as our employees excel, develop and advance. We are looking for talented career-minded individuals who are not afraid of wearing many hats and will embrace new challenges. If this is you, and you are a qualified candidate for one of our career opportunities, then tell us all about yourself.
Basic Function
Responsible for the timely completion of assigned preventive maintenance and service repairs on equipment.
Responsibilities
- Perform all service assignments in a safe, efficient and competent manner, using the least number of labor hours necessary in accordance with JESCO-approved quality and efficiency standards
- Review service orders and inspect equipment for additional repairs or malfunctions by test driving or visual inspection, utilizing the Preventative Maintenance machine inspection form
- Keep assigned service vehicle clean and professional-looking both inside and out. This is to be done on technicians’ own time if using company vehicle to commute from home.
- Notify supervisor of any necessary maintenance and service to the assigned service vehicle, including all onboard equipment
- Ensure that all onboard equipment within assigned vehicle is both safe and fully operational
- Keep phone and GPS communication on and in working order at all times
- Retain, tag and store removed parts properly for return to manufacturer
- Complete service orders and warranty reports in accordance with JESCO-approved quality and efficiency standards. All reports should include the following information:
- Machine Information
- Failure Complaint
- Cause and Correction
- Time and Date
- Oil and Supplies Used
- Mileage
- Service Tech Name(s)
- Return unused parts from field calls to the parts department promptly and in proper condition for resale
- Discard residual or hazardous waste, using proper disposal methods
- Invest in tools necessary to perform at expected levels and quality
- Always exhibit a professional manner when representing the Company
- Safely utilize all tools and equipment, including but not limited to:
- “Creeper”
- Pressure washers
- Torque wrenches
- Hydraulic jacks
- Computer pressure gauges
- Welding equipment
- Pneumatic and hand tools
- Hydraulic jacks
- Diagnostic equipment
- Continually upgrade technical competence by attending all classes and shop meetings, and read all service bulletins as requested
- Complete equipment inspections in accordance with Company and government standards
- Use the Company’s tag system when finished with repairs
- Respect and maintain Company investment in tools and work area by keeping Company assets clean and orderly
- Should technician drive directly home from job, stop times shall be calculated from either nearest branch or job location, whichever is closest to technician’s home
- Should technician start from home, start time shall either begin from branch office or job location, whichever is closest.
- Use Company property with care to meet safety requirements determined by dealership and government agencies.
- Make yourself available for overtime, understanding that the equipment repair business may call for it from time to time
PERFORM other related duties as assigned
PHYSICAL REQUIREMENTS
Employee must be able to:
- Successfully complete pre-employment DOT physical and drug screen, as well as maintain approved DOT CDL physical status if required for the position.
- Safely lift and move up to 70 lbs as well as push and pull up to 50 lbs of resistance.
- Safely walk on uneven jobsite terrain and climb on construction equipment, elevated platforms, ladders, etc.
Skills
Written Communication Skills
Technical Communication
Customer Relations
Customer Service
Math Aptitude
Time Management
Manual Dexterity Skills
Ability to stand for long periods of time
Education/Training
Degree: Associates Degree or Equivalent
Certifications/Licenses
Deere Level 1, Deere Level 2, Deere Capstone Certification if required
Valid Driver’s License – must meet insurance underwriting requirements
ESSENTIAL PERSONNEL:
This position is deemed essential and may require the employee to report to work during a State of Emergency.
Benefits
- Medical, Dental & Vision Insurance
- 401K Plan + Match
- Paid time off
- Short/Long Term Disability
- Growth opportunities
- American Funds/College America 529 Savings Plan (college savings plan)
- Verizon Wireless discount
- EAP (Employee Assistance Program) – includes three (3) free counseling sessions
- Paid Training
- Family owned and operated
- Long term job security
- Health and wellness
- Paid Holidays
- Discounts on products
- Above average industry pay
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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