Job description

Riverside Dental Group and Dental Associate offices, a dynamic, thriving group practice is looking for a full-time Practice Manager. As a Manager, you will have the opportunity to build a promising career with a bright future. Our support starts with a training program designed to complement your unique knowledge and experience. Training and mentoring are key elements of our company culture. Your drive and dedication plus the tools and resources we offer will help you build a rewarding career. As you build your future with us, you’ll discover additional opportunities for continued personal and professional growth.

This is an entrepreneurial role that will allow you to use your team-building skills to help us maintain and enhance our practice. With us, you will have the rare opportunity to define your role and leverage your strengths. If you’re looking for an opportunity to enjoy being supportive of others, a sense of belonging and a balanced lifestyle, join us.

Experience in the following areas

· Management in a dental practice (minimum 5 years) combined with experience as a treatment coordinator, RDA, or RDH if applicable

· Supervising direct reports including teambuilding

· Training and evaluating staff's performance

· Measuring and optimizing customer service including handling patient complaints

Summary of Essential Knowledge and Job Functions

· Bilingual Spanish preferred but not required

· Strong communication skills and professional appearance

· Provide excellent organizational and leadership skills

· Competent with common PC applications including Internet, Email, and Microsoft Office applications

· Competent using dental software, including imaging, file sharing, etc.

· Able to evaluate and prioritize multiple tasks for self and others

· Responsible for supporting the financial goals you establish for the practice

· Propose and carry out processes that drive production and profitability

· Work with management to develop and/or understand the practice’s patient consultation and examination processes

· Able to prepare patient appointments (routing slip, collecting dental benefit information and confirming appointments, etc.)

· Able to communicate with patients including reviewing health history, explaining examination results, reviewing patient ledger, financial agreements, etc.

· Able to conduct treatment consultations with all patients when new treatment plans are presented. Address patient concerns and answer any questions

· Able to understand the practice’s policy on working with dental benefit plans and be prepared to educate patients about their dental benefits. Build trust and understand the patient’s objectives.

· Monitor and track all referral sources of new patients from and to the clinic

· Monitor and track all unaccepted treatment plans and follow up with patients in a timely manner

· Able to adapt to new requirements as needed, new safety protocols, new regulations, etc.

· Evaluate accounts payable and accounts receivable functions, processes and staff in order to recommend changes to maximize efficiency

· Foster a success-oriented environment that reflects our values and encourages good performance by rewarding productivity and teamwork over personal gains

· Able to train all staff members on the areas listed above

If you are ready for a challenge in a fun, exciting, professional environment, have dental experience and you have a positive attitude, we want you! What are you waiting for? Hurry, submit your resume!

Job Type: Full-time

Pay: $24.14 - $33.00 per hour

Benefits:

• 401(k)
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Ability to commute/relocate:

• Temecula, CA 92591: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Management: 3 years (Required)

Work Location: In person

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