Job description

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Practice Office Associate (Health Information Management Dept.)

STATEN ISLAND, NY - Practice Office Associate will be responsible to manage patient files, process and maintain private patient information to ensure that it is current, accurate and complete. This position resides within the Health Information Management Department as part of the Medical Records team. The ideal candidate enjoys working in a fast-paced environment and is passionate about helping people.
This full-time position offers medical, dental and vision benefits, PTO, 401K, as well as employee appreciation initiatives.

Education/ Experience:

Educational and Prior Work Experience:

• High School Diploma or GED Required
• Experience with Electronic Health Records (EHRs)
• Experience working in a healthcare environment
• Knowledge of anatomy, physiology and medical terminology
• General knowledge of health insurance billing and coding procedures and common practices
• Familiar with the regulations and requirements for OSHA and HIPAA and aware of the compliance requirements as enacted by Federal, State and local jurisdictions
• Working knowledge of PC’s and Microsoft Windows
• Experienced in data entry
• Communication Skills- ability to communicate professionally verbally and in writing

Responsibilities (include but are not limited to):

• Data entry of new patient demographics, pharmacy information, medical history, etc in an accurate and expeditious manner.
• Date stamps, labels and ques all documents received for processing in the department.
• Prepares scanning batches, review documents for duplicate submission.
• Document memos in EHR by noting the encounter when medical records are sent to other agencies.
• Distributes documents accurately and appropriately using the EHR as outlined.
• Process requests for copies of medical records and / films within 7-10 business days or less.
• Respond to subpoenas/ court orders
• Prepare records for court hearings/ audits
• Safeguards confidentiality of the medical records and complies with all local, state, and federal laws pertaining to medical records. Assures compliance with all HIPAA regulations concerning use, retrieval, storage, and sharing of medical records.
• Verifies identification of individuals requesting medical records.
• Obtains signed consents for release of medical records.
• Invoices for medical records, forms, depositions, trials, expert reviews, letter, narrative reports, etc.
• Schedules depositions, trials and other legal services upon payment or other agreement.
• Works collaboratively with all members of our healthcare organization to function as a cohesive and professional unit.
• Works collaboratively with all members of our healthcare organization to resolve departmental and organizational challenges expeditiously, economically, professionally and with minimum disruption to the practice.
• Constantly strives to achieve excellence in day-to-day operations of respective department.
• Adheres to any and all company policies and procedures.
• Other duties as assigned.

Physical Requirements/ Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is occasionally required to stand; sit; walk; use hands to finger, handle, or feel objects, tools, or control; reach with hands and arms; and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision.

• Incumbent will be required to work at any facility and be responsible for own transportation.
• Incumbent will be scheduled based on operational need.
• Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.
• Position is in a well-lighted office environment.
• Involves sitting approximately 80 percent of the day, walking or standing the remainder.​​

Equal Opportunity Employer.
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Setting:

• Medical

Benefit Conditions:

• Waiting period may apply

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Temperature screenings

Ergonomic Workspace:

• Yes

Work Location:

• Multiple locations

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• Open to applicants who do not have a high school diploma/GED
• A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
• Open to applicants who do not have a college diploma.

COMPENSATION: The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Work Remotely

• No

*COVID-19 Vaccination is required.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Required)

Work Location: In person

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