Job description

Job Purpose:Perform Medical Front Office duties to develop and maintain positive experiences and relationships with all patients in accordance with company policy.

Job Description and Duties:

• Manage the front desk.
• Appropriately answers and directs telephone calls.
• Verifies insurance accurately.
• Collects 100% of date of service payments.
• Checks patients in for appointments and out after appointments
• Properly schedules appointments and records in EMR.
• Manages medical records and to obtain 99% accuracy.
• Keeps front desk organized.
• Upholds company standards of safety for self and for patients.
• Ensures patients have a positive encounter with the practice on every occasion.
• Maintains regular, consistent, and professional attendance, punctuality, personal appearance, and adherence to relevant health procedure.
• Fully understands HIPAA regulations and application to patient privacy.
• Adhere to procedures relating to the proper usage and care of equipment and materials for which the role has responsibility.
• Adheres to professional standards of orderliness and cleanliness for self and work area.
• Files data and performs other routine clerical tasks as assigned and for other departments as needed.
• Performs reception duties in an efficient, professional, and courteous manner.
• Pursues personal development of skills and knowledge necessary for the effective performance of the role.
• Understands billing policies and procedure for answering patient questions and concerns.
• Nightly bank deposits

Job Type: Full-time

Pay: $12.00 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Customer Service: 1 year (Preferred)
• Medical Front Office: 1 year (Preferred)

Work Location: In person

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