Probation Aide

Full Time
Marietta, GA 30060
Posted
Job description
Position Information

This position will be assigned to the Sentence Enforcement Unit of the Cobb County State Court Services Office to assist in handling probation matters. This employee will handle initial probation intake procedures, manage the reception area of the unit, and assist Probation Officers with administrative responsibilities.

Completion of assessments are required for this position. Please be sure to review the Skills Testing Information section of this posting. The link to the assessments will be provided in a supplemental question below.

Please note, failure to complete the assessments will result in elimination for consideration of this position.

To learn more about the benefits Cobb County Government employees receive, please visit our Employee Benefits page.

Essential Functions

Performs customer service functions by telephone, by mail, and in person: provides information and assistance regarding court activities, services, procedures, documentation, fees, case status/disposition, or other issues; reviews and accepts legal documents in accordance with court procedures and prescribed time frames; distributes forms and documentation; responds to routine and complex questions or complaints; researches problems/complaints; and initiates problem resolution.

Processes various court-related documentation in accordance with court procedures and time frames: assists in preparing, receiving, responding to, and processing subpoenas, court orders, continuances, probation warrants, case initiation documents, case dispositions, citations, and other legal documents; receives and date stamps legal documents; distributes and submits information and legal documents to appropriate parties; reviews, verifies, records and files documentation and records helps to maintain spreadsheets and print needed reports.

Processes mail including forwarding court payments, fees, and court documents to the Clerk's Office.

Enters data from court and legal documents into computer systems, databases and applications: indexes and records court case information and legal documents audits and reviews data for accuracy; transfers case disposition information and maintains accurate records and filing systems.

Performs computer related tasks requiring broad working knowledge of a wide variety of standard computer applications, i.e. word processing, database systems, spreadsheet programs, calendar, schedulers, and electronic file maintenance.

May assist in leading work activities of co-workers; confers with co-workers and assists with complex problem/situations; provides technical support and may assist with training new staff and instructing co-workers regarding proper use of equipment.

Participates in special projects as requested by supervision; may coordinate staff activities within assigned unit.

Performs other related duties as assigned.

Minimum Qualifications

High School Diploma or GED required; supplemented by two years of experience providing administrative or clerical support; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Physical Abilities

Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station.

Sensory Requirements

Some tasks require the ability to communicate orally.

Environmental Factors

Essential functions are regularly performed without exposure to adverse environmental conditions.

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