Processing Assistant
Full Time
Chapel Hill, NC 27599
Posted
Job description
Posting Information
Department
SA Campus Health Services-650001
Career Area
Administrative/Clerical Support
Is this an internal only recruitment?
No
Posting Open Date
12/23/2022
Application Deadline
01/05/2023
Position Type
Permanent Staff (SHRA)
Position Title
Admin Support Associate - Advanced
Salary Grade Equivalent
GN06
Working Title
Processing Assistant
Position Number
00036920
Vacancy ID
P016651
Full-time/Part-time Permanent/Time-Limited
Full-Time Permanent
If time-limited, estimated duration of appointment
Hours per week
40
Work Schedule
Monday through Friday 8:00am to 5:00pm.
Work Location
Chapel Hill, NC
Position Location
North Carolina, US
Hiring Range
$36,850 - $41,400
Pay Band Information
To learn more about the pay band for this branch and role, please see
the Career Banding rates spreadsheet.
Position Summary Information
Primary Purpose of Organizational Unit
Campus Health (CH) is a multi-specialty ambulatory college health clinic providing quality, and affordable health care for eligible students and spouses. Annually, CH has more than 80,000 patient encounters, which includes Primary Care and Women’s Health as well as specialty clinics in sports medicine, orthopedics, gynecology, physical therapy, counseling and psychological services, travel clinic and allergy clinic. Weekend acute care is provided from 8-5 PM. On site ancillary services include pharmacy, OTC pharmacy, Student Stores pharmacy, medical laboratory, and radiology.
Campus Health has been continuously accredited since 1986 by the Joint Commission of Accreditation of Health Care Organizations. All personnel are trained in the concepts and principles of Performance Improvement and serve as team members and leaders in shaping and defining the organization as it strives to provide quality and safe care.
Campus Health collaborates with Student Wellness and Campus Recreation and other Student Affairs partners to provide education and outreach to assist in keeping the campus population healthy.
Education and research comprise another important function of CH. CH provides clinical rotations and practicums for students in the School of Education, Medicine, Nursing, Pharmacy, Social Work and Public Health, Department of Medical Technology, Physical Therapy, Occupational Health and Radiology. In addition, CH serves as a research site for a number of faculty and graduate student grants and contracts, where CH staff participates with the principal investigators across a variety of medical specialties.
Campus Health has been continuously accredited since 1986 by the Joint Commission of Accreditation of Health Care Organizations. All personnel are trained in the concepts and principles of Performance Improvement and serve as team members and leaders in shaping and defining the organization as it strives to provide quality and safe care.
Campus Health collaborates with Student Wellness and Campus Recreation and other Student Affairs partners to provide education and outreach to assist in keeping the campus population healthy.
Education and research comprise another important function of CH. CH provides clinical rotations and practicums for students in the School of Education, Medicine, Nursing, Pharmacy, Social Work and Public Health, Department of Medical Technology, Physical Therapy, Occupational Health and Radiology. In addition, CH serves as a research site for a number of faculty and graduate student grants and contracts, where CH staff participates with the principal investigators across a variety of medical specialties.
Position Summary
The Primary function of the Admin Support Associate position is to assist in all aspects of revenue cycle management for Campus Health Services. These functions include filing charges to insurance in a timely and accurate manner, posting both insurance and patient payments to individual accounts, and following up on unpaid balances.
Additionally, this position will be responsible for laboratory charge reconciliation, monthly inter-departmental billing to compliance, monthly statements to private patients, providing back-up to Patient Accounts front-desk personnel, interacting with students, students’ spouses, and post-docs in person or by telephone, responding to patient inquiries re: the UNC-sponsored insurance plans, and verifying insurance eligibility and student demographics.
Additionally, this position will be responsible for laboratory charge reconciliation, monthly inter-departmental billing to compliance, monthly statements to private patients, providing back-up to Patient Accounts front-desk personnel, interacting with students, students’ spouses, and post-docs in person or by telephone, responding to patient inquiries re: the UNC-sponsored insurance plans, and verifying insurance eligibility and student demographics.
Minimum Education and Experience Requirements
High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
Required Qualifications, Competencies, and Experience
Successful applicant will have previous experience in following up on denied claims, insurance billing and payment posting.
Preferred Qualifications, Competencies, and Experience
Excellent oral/written communication skills, attention to detail, organizational skills, previous experience working with a claims clearinghouse, previous experience with eClinical Works and Navicure.
Required Licenses/Certifications
Special Physical/Mental Requirements
Campus Security Authority Responsibilities
Not Applicable.
Position/Schedule Requirements
Overtime occasionally
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