Job description

Company Overview

YAK ACCESS is one of North America’s leading providers of right-of-way access solutions. From pipelines to power lines to civil projects, we offer unmatched expertise in total access planning, clearing, site work and restoration services. When customers choose YAK ACCESS as their access company, they’re also choosing North America’s largest supplier of access mats and products for building temporary or permanent roads—which means they can be as confident in their materials as they are in their project plan.

These end-to-end solutions are delivered by an experienced, reliable team who place a priority on safety, environmental sensitivity, cost, and timeliness. In short, YAK ACCESS goes the extra mile to ensure our clients’ projects are successful.

At YAK and our business units, we bring operational excellence regardless of industry or location, pioneering the industry since 1976. YAK MAT offers clients economies of scale with a variety of ready-to-ship mats anywhere in the United States. Our culture is as top-notch as our service, and our employees come together like family to accomplish project execution excellence. We have been ranked by our employees as one of the Best Places to Work in Mississippi in the Mega-Large Division for the last three years in a row!

Position Description

Performs a variety of tasks to support areas of the supply chain and operations, such as processing operational and customer data, assisting with running and summarizing reports, and understanding logistics carrier requirements. Generally, requires operational knowledge of customer and carriers, addressing various internal and external customer questions and concerns, and providing standard to complex customer service, quotes, and tracking needs. The ideal candidate would be someone who enjoys a high energy environment and is eager to figure out the procurement process looking for efficiently improving the support function of the department.

Responsibilities

• Receives and processes various documents for accuracy, which requires operational knowledge of customers, carriers, and procedures.
• Enters various operational/vendor data in software systems and applications, works to identify missing or potential operational or service concerns, and communicates with appropriate groups as necessary to resolve.
• Utilizes databases, logs, and other sources to locate and verify information; information is usually operational in nature, standard to complex.
• Addresses various internal and external vendor questions and concerns regarding shipments, billing, status, services, carriers, and other needs; forwards complex or escalated vendor needs as appropriate.
• Tracks orders and shipments and assists with tracing as needed; usually more standard, regional or domestic operations.
• Assists with running and summarizing operational reports and details; presents information to co-workers or supervisors are needed.
• Ensures compliance with company policies and procedures and a safe and effective work environment; assists others with understanding operational items.
• Develops working relationships with internal and external vendors, assists with account management such as maintaining vendor profiles, details and service needs.
• Processes invoices, reviews for operational accuracy, and works with vendors on questions and payment.

Position Requirements

• High School diploma required; bachelor’s degree preferred.
• Applying operational support practices for the supply chain environment
• Understanding and following policies and procedures.
• Utilizing databases and systems to review and verify information.
• Expert communications between departments and support functions
• Preparing and handing off information and processes
• Tracking and tracing basic shipments or products
• Understanding of providers, carriers, and services in related supply chain environments.
• Communicating potential concerns or delays.
• Operating in a fast pace and changing environment.
• Operating in both a team and individual contributor environment.
• Communicating with co-workers to provide and receive direction.
• Preparing basic reports, queries, and operational information.
• Basic to intermediate proficiency in Microsoft Office, Excel, Internet, web-based and job specific software applications.

Personal Attributes

Interpersonal Communication-- Navigate and relate with all levels of the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Integrity and Trust--Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidence; admits mistakes; does not misrepresent him/herself for personal gain.

Team Building--Creates unity and productivity of team under management; team members state that they feel part of a high-performing team; is able to improve performance and motivate to excellence; develops team building and team motivating activities

Presentation Skills--Is effective in a variety of formal presentation settings: one-on-one, small and large groups, with peers, direct reports, and bosses; is effective both inside and outside the organization, commands attention

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Columbia, MS: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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