When someone joins JPMorgan Chase, they should know this is a place where they belong. They should feel like they have found a new home.

As a Technical Product Manager joining our Digital Communications team, you will demonstrate both technical and business aptitude. You will be expected to collaborate with business product owners, architects, and technical engineers to help enable the modernization and expansion of capabilities that make it easy for customers to manage their digital communications preferences. You'll be a key partner on an Agile Scrum team, writing and refining stories, and attending all ceremonies. If you can quickly learn our Digital Communications Platform, have a passion for building and optimizing technical capabilities that enable amazing experiences and can assist in the shaping of new digital communications solutions, you may be the perfect fit for our team.

This position requires the ability to come up to speed quickly in new business areas, work with multiple products/projects/business units in parallel, and balance multiple initiatives. You should have excellent written and oral communication skills, strong interpersonal skills, and outstanding analytical and research skills, as well as a passion for digital and emerging technologies.

Job Responsibilities:

• Facilitate effective collaboration between business partners and our Digital Communications product and technology groups
• Understand and manage a roadmap within the Digital Communications space
• Analyze business needs and issues, gaining alignment on prioritized solutions
• Document requirements and acceptance criteria
• Partner with our tech teams within their sprint cycles to be sure all epics and stories are ready for development
• Manage dependencies across multiple partner teams and remove obstacles and blockers to ensure on time delivery
• Collaborate with tech leaders to ensure the system and capabilities are healthy

Required qualifications, capabilities, and skills:

• 3+ years of product or relevant experience as well as record of individual technical achievement
• Understanding and experience working on technical platforms that provide capabilities to multiple of internal and external business partners
• Structured thinker, effective communicator with excellent written communication skills
• Proven track record of delivery and new product feature creation
• Ability to prioritize projects and efforts according to business need and industry trends
• Ability to influence people at all levels across a broad variety of job functions
• Experience with agile product development techniques and continuous integration philosophies as well as ability to use JIRA and Confluence tools

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans