Program Manager

Full Time
Kingman, AZ 86401
Posted Today
Job description
Job Summary



Overview
The City of Kingman is located in Mohave County approximately 100 miles southeast of Las Vegas and 195 miles northwest of Phoenix nestled between the beautiful Cerbat and Hualapai mountain ranges along historic Route 66. In 2019, Reader’s Digest named Kingman one of the “Nicest Places in Arizona” for its thoughtful residents and spirit of generosity. In addition to its small-town look and feel, the area also offers a wide range of recreational activities that include hiking, bike and ATV trails, camping, golf, beautiful parks, historical attractions, nearby lakes and the Colorado River.

With more than 400 full and part-time employees across 30 divisions, the City of Kingman provides exceptional public services to over 30,000 residents. Our focus on high-quality customer service, safety and teamwork underpins our efforts to foster an atmosphere where citizens and businesses can thrive.

Please see our fiscal year 2022-2023 Budget Book and our Go Kingman page for more information.

GENERAL DESCRIPTION OF POSITION

This is a technical level position involved in the coordination and monitoring of programs and processes to ensure compliance.

The primary function of an employee in this class is to perform a variety of technical oversight in the planning and organizing of the day-to-day compliance monitoring activities of water quality assurance and control program. This position has an advisory and compliance role in water quality operations, compliance monitoring, regulatory compliance and reporting. Makes recommendations to supervisor, provides training, and analyzes data to prepare statistical and narrative reports.

SUPERVISION RECEIVED

Works under the general supervision of the Assistant Public Works Director.

SUPERVISION EXERCISED

May provide technical supervision and oversight of staff as needed.

Minimum Qualifications/Special Requirements

DESIRED MINIMUM QUALIFICATIONS:

Education and experience:

  • Graduation from high school diploma or GED equivalent;
  • Supplemented by education with a least college level coursework in chemistry, biology, chemical engineering or related field;
  • Three to five (3-5) years of experience working with and knowledge of water treatment, water distribution, and water reclamation monitoring programs, including one (1) year of operational experience as an ADEQ Grade II certified Wastewater Treatment Plant Operator.
  • Any combination of education and experience which demonstrates the knowledge and experience to perform the duties and responsibilities of the position.

Essential Functions

ESSENTIAL DUTIES & RESPONSIBILITIES Essential Functions are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it.

  • Assists with the implementation and enforcement of federal and state regulations and city codes pertaining to the public drinking water and sanitary sewer system.
  • Uses proper techniques to ensure all samples collected are properly preserved and identified for submittal to the laboratory for analysis; makes recommendations and prepares information packages for escalated enforcement activities; and conducts sampling to ensure daily, weekly, monthly, and yearly compliance.
  • Responds to customer concern regarding water quality or related issues, using tact, diplomacy and respect for the customers’ needs and concerns. Works with vendors concerning quotes and orders, following city procurement code.
  • Researches, interprets, and monitors applicable regulatory standards, statutes, and regulations, and determines potential impact on the City. Assists in formulating a City response and insuring continued City compliance.
  • Stays current with changes in applicable standards, statutes, and regulations and informs/educates operating personnel of changes. Including, but not limited to, Federal statutes including, but not limited to, the Clean Water Act, Safe Drinking Water Act, Endangered Species Act and Clean Air Act.
  • Coordinates water quality and environmental aspects of technical and regulatory work with various City Departments and functions. Assists City departments in developing and implementing compliance strategies.
  • Provides technical expertise and subject matter resource. Provides training and responds as a technical resource to department and City staff on software updates and changes in regulations and procedures. Provides technical advice on water quality and environmental issues.
  • Performs statistical analysis of pretreatment data, drinking water data, and reclaimed water data to identify baseline conditions, trends and anomalies, and to provide early warning of changing conditions in such systems.
  • Develops appropriate queries and report formats to provide data sets that make possible the completion of regulatory reports, support decisions making for facility design, and provide appropriate response to citizen inquiries.
  • Processes the results of data base queries with companion software to statistical analysis or graphical presentation.
  • Responsible for preparing and distributing the annual Consumer Confidence Report and assists department with other required regulatory reports.
  • Interprets City ordinances relating to department services and recommends procedures to improve efficiency and effectiveness of operations, handling questions and matters of a more technical nature.
  • Establishes internal audit program and schedules and implements quality control parameters and proficiency testing.
  • Compiles data and prepares reports for intra- and inter-agency use as needed.
  • Develops recordkeeping, reporting and communication protocols between water quality functions to assure timely and accurate transmissions of data.
  • Represents the city and acts as a liaison to regulatory agencies, environmental groups, and technical committees by representing the city’s interest and position.
  • Coordinates water quality public relations projects including preparing presentations, media materials, flyers, etc.
  • Promotes water quality and environmental awareness throughout the organization and to the general public.
  • Prepares monthly and other time required compliance reports to Federal, State and Local agencies.
  • Keeps supervisor informed of daily operations, important developments, and short and long range work activities.
  • Works in a safe manner and reports unsafe activities, conditions and faulty equipment.
  • Maintains professional and effective working relationships by providing exceptional customer service.
  • Maintains regular attendance and punctuality.

PERIPHERAL DUTIES:

  • Performs related work as assigned.
  • Performs special assignments as requested.
  • May serve on various employee or other committee as assigned.

Miscellaneous

Necessary Knowledge, Skills and Abilities:

Knowledge:

Considerable knowledge of applicable Federal, State and local laws, regulations and standards related to Water Utility and Wastewater Treatment Plant Operations and Maintenance; Techniques involved in the collecting of water, sewer and industrial waste samples, and interpreting the related analytical results; Sampling techniques and procedures as applied to water and wastewater analysis including the methods, tools and standard practices for obtaining and testing water and wastewater samples; Equipment, operation and maintenance of water utilities and waste treatment facilities; and General knowledge of chemistry as it pertains to potable water and wastewater treatment; Occupational hazards, related Federal and State OSHA regulations and standard safety precautions common to water and wastewater operation facilities and activities; Methods, materials and tools used in water treatment and water distribution maintenance work; Proper use and disposal of hazardous materials in accordance with established procedures.

Skills:

Skill in the effective, safe operation of listed tools and equipment; Effective detection and skill in suggesting corrections to inferior and deficient design, workmanship, materials and other hazards in an on-site inspection; Manual dexterity and vision sufficient to operate computerized monitoring systems; Preparing and maintaining clear, concise and accurate records and reports; Using computers and job-related software applications; Working in a team environment; Providing customer service; Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Abilities:

Ability to read manuals, instructions, data sheets, letters, memos, and analytical reports; Requires comprehensive, practical knowledge of the applicable occupational field to be able to use analytical judgment and decision making abilities; Conduct bacteriological sampling and lab work using standard techniques; Maintain records and data in computerized form; Perform general mathematical calculations in order to calculate quantities, trends, times, distances, measures, and weights; Analyze and systematically compile technical and statistical data and prepare comprehensive written reports; Express oneself clearly and concisely, both orally and in writing and maintain effective working relationships with fellow employees, City staff, external agency personnel, Officials and the general public; Read and interpret technical specifications, engineering and operational manuals for industrial pretreatment, wastewater collection and treatment facilities; Read and interpret technical specifications, engineering and operational manuals for industrial pretreatment, wastewater collection and treatment facilities; Read and interpret meters, gauges, and testing and monitoring equipment; Operate and maintain sampling and testing equipment; To maintain good working relationships with a diverse work group, other departments, agencies and general public; Enter and retrieve data from a PC using Microsoft and other software products; Follow and maintain safety standards, and identify safety problems; Promote and adhere to safe work practices; Carry out assigned projects to their completion; Use appropriate tact and consideration in dealing with customer complaints and questions; Adapt to changing work priorities; Work independently, and as a team, to complete daily activities according to work schedule; and Use equipment and tools properly and safely; Perform in adverse weather conditions and exposure to toxins associated with water treatment and water distribution; Wear OSHA required personal protective equipment including respirators.

SPECIAL REQUIREMENTS

  • Valid Arizona State Driver’s license or ability to obtain one within 6 (six) months.
  • Valid Arizona Certification at a minimum level of a Water Treatment Plant Operator Grade III I preferred.
  • Based on assignment, may be required to participate and obtain NIMS (National Incident Management System) training certifications.


WORK ENVIRONMENT

The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. See Physical Demands.

COMMITMENT TO SAFETY & WELLNESS

It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness. All employees are expected and encouraged to participate in safety and wellness program activities including the following: reporting hazards, unsafe work practices and accidents immediately to their supervisors or a safety committee representative; wearing required personal protective equipment; and participating in and supporting safety committee activities.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes.


FIND YOUR REWARDING CAREER WITH US!
Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service
Community Spirit ~ Training and Development

Outstanding Retirement:
Arizona State Retirement System

Generous Paid Time Off:
12 Holidays per year
12 Sick Days per year
10 hours of Volunteer Time Off (VTO) annually
20 Vacation Days per year, increases to 35 Days
Full-Time new hire employees accrue 6.15 hours per pay period up to a max of 160 hours

Medical/Dental/Vision/Wellness/Life Insurance:
A robust wellness program with participation incentives, including up to $200 redeemable annually. The program includes more than a dozen on-site wellness screenings and challenges.

First-in-class medical, dental and vision benefits with premiums and out-of-pocket maximums that out-compete most local employers. If you elect the High-Deductible Health Plan, we contribute up to $700 - $1400 to your Health Savings Account annually dependent on coverage level.
  • EPO or HDHP with Employer Contributing Health Savings Account
  • Affordable employee dependent coverage
  • Flexible Spending Accounts
  • Free On-Site Health Screenings, Promotions & Incentives
  • Fun Challenges for all fitness levels
  • Tuition Assistance reimbursable up to $4,500 annually
  • Recognition programs for customer service and safety, including the opportunity for cash bonuses.

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