Job description
Title: Digital Program Manager
Location: 100% On-Site in Des Moines, IA or Hartford, CT 06114
Type: Contract
Rate: $90 per hour
Education: Undergraduate degree required, MBA or other advanced degree also preferred
Summary:
- Advanced degree required
- Life Insurance and/or Annuity experience beneficial
- Experience managing large, complex programs
- Experience working and leading in an Agile Delivery Mode
- 15 years of experience in various business/technology roles with progressive responsibilities
- PMP certification preferred
Description:
The EPMO (Enterprise Portfolio Management Office) is focused on the design and implementation of integrated solutions to enable efficiencies and effectiveness; supports the strategic planning, budgeting and governance of business transformation initiatives and facilitates coordination across functional and organizational boundaries; collaborates with stakeholders to assess business process efficiency, operational performance and environmental factors to identify improvement opportunities; manages and coordinates resources to support project management, business analysis and provides oversight of project execution; and serves as the organization’s center of excellence in the execution of large scale business transformation initiatives
As a member of the EPMO team, the Individual Market’s Digital Program Manager partners with the head of Digital Customer Experience and other key stakeholders to lead the digital strategy function for the organization. This role oversees and directs the strategy for the planning, and execution of the digital portfolio of projects focused on digital transformational engagements for our business. You will work closely with project teams (including digital strategists, UX/UI designers, product managers, engineers, data scientists and industry SMEs) and key stakeholders to understand customer and user needs, resolve conflicts and remove barriers, and ensure deliverables are on-time and meet quality standards. This role will typically interface with a diverse mix of internal and vendor stakeholders, all working towards the goal of delivering a project on-time and at or under budget.
We are looking for someone with an entrepreneurial and consultant outlook, has a systems thinking mindset, the ability to simplify the complex and act upon it, who is comfortable working in a dynamic team environment, and who will embrace the opportunity to connect cross functionally with other teams. Additionally, this hire will have strong business acumen with a mindset that is always thinking ahead, program/portfolio management experience, and possess excellent business partnering, negotiation and networking skills.
Qualifications
- Undergraduate degree required, MBA or other advanced degree also preferred
- 5+ years project and/or program management experience, with experience leading projects across digital product delivery, UI/UX design and/or digital strategy
- Experience working for a management and/or technology consulting firm and/or creative agency highly desired
- Experience managing creative teams (visual design, content design, UX/UI design) to create user-centric solutions highly desired
- Passion and drive for continuous improvement, transformational change, with a business owner mentality
- Ability to design, develop, and communicate accounting and finance related deliverables (resource plans, budgets, forecasts, variance analysis, etc.)
- Has the ability to break down large complex problems into smaller deliverables that can be executed through an iterative approach in weeks and months, not months and years.
- Strives for excellence but can see failure as an opportunity to learn.
- Strong written and verbal communication skills with the ability to influence outcomes and gain team member and stakeholder buy-in
- Critical thinker and highly analytical with an ability to solve complex problems that include the application of both good business sense and common sense
- Demonstrated strategic thinking and problem-solving skills, ability to interpret data and synthesize complex issues to identify best solutions.
- Builds trusted relationships and collaborates across diverse and multi-functional teams to successfully drive business objectives.
- Advanced skills in business management tools including: Microsoft PowerPoint, Word, Excel, Visio, Project and Access.
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