Program Manager I (Legal Services Coordinator), Grade N23

Full Time
Wheaton, MD
Posted
Job description
About the Gilchrist Immigrant Resource Center:
The Gilchrist Immigrant Resource Center is part of the Office of Community Partnerships located within the Community Engagement Cluster (CEC). The Gilchrist Immigrant Resource Center is Montgomery County's welcome center for immigrants, providing information and referral services and other programs that help immigrants succeed in Montgomery County.
About the Position:
The Gilchrist Immigrant Resource Center is seeking a Program Manager I ( Legal Services Coordinator) to oversee the legal immigration services referral program. This position is housed at the Gilchrist Immigrant Resource Center and under the supervision of the Community Outreach Manager – Asian Liaison & Legal Immigration Services Manager, this position requires some evening and weekend work.
What you will be doing:
  • Assessing the needs, issues, and concerns of the immigrant community in Montgomery County who need legal immigration program services and resources.
  • Working with the Gilchrist Center to coordinate referrals to legal service providers and services.
  • Developing and maintaining close working relationships with County government personnel including Office of Community Partnerships community liaisons and Gilchrist Center staff, and nonprofit legal service providers to ensure effective working relationships, support systems, and information exchange while helping to build the cultural competence of County government personnel.
  • Staffing the Montgomery County Legal Service Provider’s Network.
  • Managing County’s Citizenship Corners.
  • Preparing written documentation for public speaking engagements for the Office of Community Partnerships director, community liaisons and senior staff.
  • Providing support to monitor legal service contracts managed by the Office of Community Partnerships.
  • Participating in community events to provide outreach on behalf of the Office of Community Partnerships - Gilchrist Center.
  • Working with Asian Liaison & Legal Services Manager and Gilchrist Center Manager to work with stakeholders to design and implement education and outreach campaigns for legal, immigration and citizenship services in the County.
  • Partnering with the staff at the Gilchrist Center to help ensure that each major region of the county has the full range of citizenship and legal immigration services to thrive in our community.
  • Working with Asian Liaison & Legal Services Manager and Latino Liaison to support MCDHHS’ Bienvinedos Newcomer Initiative and organizing resource fairs.
  • Serving as point of contact on behalf of Office of Community Partnerships to stakeholders to increase coordination of delivery of services to clients. Stakeholders include legal immigration service providers, nonprofit organizations, government agencies such as Libraries and Montgomery County Public Schools, United States Citizenship & Immigration Services, state and federal representatives, and pro-bono attorney networks.
  • Gather, compile and present data to senior staff regarding effectiveness of service delivery provided through Gilchrist Center and legal service providers.
Multilingual preference:
Multilingual applicants in Spanish are encouraged to apply. If the candidate selected for this position possesses multilingual skills, he/she will be required to successfully pass an examination assessing oral communication, reading comprehension, and interpreting skills. For Advanced proficiency, the candidate must also pass an examination requiring translating text from Spanish to English and vice versa.

Additional Employment Information

Effective August 30, 2021 all new hires will be required to provide proof that they are fully vaccinated against the COVID-19 virus prior to their first date of employment. Individuals who are unable to be vaccinated should contact OHR@montgomerycountymd.gov to discuss possible accommodations.

OHR reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position/IRC.

Montgomery County Government is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Human Resources via email to OHR@montgomerycountymd.gov . Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.

Montgomery County Government also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, please refer to the Careers webpage on Hiring Preference .

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on Eligible List as a "Lateral Transfer" candidate and may be considered for interview.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law : Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code . Additional information about outside employment can be obtained from the Ethics Commission website.

Minimum Qualifications
Minimum Qualifications :
Education : Graduation from an accredited college or university with a bachelor’s degree.
Experience : Three (3) years of professional experience providing front-facing service delivery , working with legal immigration service providers and/or immigrant
communities .
Equivalency : An equivalent combination of education and experience may be substituted.

Preferred Criteria
Preferred Criteria :
There are No Preferred Criteria Assessments. All applicants will be reviewed by OHR for minimum qualifications. Those applicants who meet minimum qualifications will be rated “Qualified,” placed on the Eligible List, and may be considered for an interview. Preference for interviews will be given to applicants with experience in the following:
  • Customer Service and/or Service Delivery
  • Community Outreach
  • Immigrant Communities
  • Oral/Written Communication
  • Project Management

Minimum Salary 62873 Maximum Salary 103034 Currency USD

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