Job description

Tri Star Realty, a residential real estate management company, is currently seeking a full-time Administrative Assistant/Office Support Specialist. The successful candidate will maintain a high level of organizational skills and be an excellent communicator. Salary will commensurate with experience.

• Communicate with tenants regarding property-related issues and information relevant to their space including late rent payments via telephone, text, email and through Yardi Software

• Communicate with vendors regarding all aspects of building maintenance and emergency service calls.

• Investigate and assist in the resolution of all tenant complaints, disturbances, and violations.

• Oversee the tenant onboarding process from posting rental listings, tenant vetting and lease creation

• Ensure all tenant paperwork is up to date, including lease renewals and Section 8 paperwork

• Answer and route phone calls/emails from clients, tenants, vendors and contractors to the appropriate contact within property management and/or dispatch field personnel based on immediate needs.

• Assist in the initial hiring process for local contractors and laborers

• Placing orders online for Contractor material requirements

• Communicate with utility companies to have utilities turned on and off in a timely manner, as well as setting up new service

• Assist Manager with compiling invoices and assist in resolving any billing discrepancies involving third party contractors.

• Provide general administrative support for Property and Building Managers.

• Maintain maintenance logs and assist manager in compiling monthly reports.

• Assist with completion of zoning and occupancy permit applications and OPRA requests for submission to townships related to purchases and tenant move-ins; work with township to resolve questions regarding tenant operations and secure necessary approvals.

• Assist in preparation of construction permit application filings; prepare paperwork for post-construction inspections and disseminate to contractors, tenants, and other parties.

• Reaching out to new lenders to see if they fit our borrowing criterias

• Submit loan applications

• Communicate with lenders and respond to lender's requests for documentation

Position Requirements:

• Ability to multi-task, meet frequent deadlines, prioritize and have strong organization, time management and problem-solving skills.

• Comfortable with communicating and interacting effectively with all company personnel and tenants.

• Strong administrative and customer service skills

• Strong computer skills with knowledge of Microsoft Office Suite (Office 365).

• Knowledge of property management software systems is a plus

Experience/Education:

• Residential and/or commercial property management experience. (Preferred)

• Associates Degree in Business (Preferred)

• Experience working with lenders (Bonus)

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Ability to commute/relocate:

• West Long Branch, NJ: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Property management: 3 years (Required)
• Microsoft Excel: 5 years (Required)
• Office: 5 years (Required)

Work Location: In person

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