Job description

Job Title: Quality Assurance Manager

Department: Quality Assurance

Reports to: Director of Operations

FLSA Status: Exempt

Date: November 2022

JOB SUMMARY

The Quality Assurance Manager reports to the Director of Operations, and collaborates closely with other business units, including Engineering, Production, Purchasing, Customer Service, and Administration. The responsibilities include understanding customer needs and requirements and developing an effective quality control process to meet customer and market quality objectives.

DUTIES AND RESPONSIBILITIES

Essential Functions

· Lead a group of quality personnel to meet company quality objectives, to include; setting and achieving objectives for continuous improvement of processes and product quality, setting statistically sound inspection and sampling methodologies, providing cost of quality data and being responsive to customer needs

· Achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans, implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements and implementing change

· Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, product returns, recalls, corrective actions, and re-validations

· Develops quality assurance plans by conducting quality risk analyses, identifying critical control points and preventive measures, establishing critical control limits, monitoring procedures, corrective actions, and verification procedures

· Interact with customers on their respective quality objectives, technical issues, non-conformance findings, and business reviews

· Prepare organization for customer product or third-party Quality Management System audits and addresses non-conformities from previous internal and external audits

· Conduct Management Review of the Quality Management System

· Report to executive management and cross-functional managers on Factory Performance Metrics and methods to improve product and process performance

· Work closely with corporate quality teams to improve consistency and commonality across all corporate divisions

· Meets quality assurance financial objectives by estimating requirements, contributing to the annual budget process, scheduling expenditures and analyzing variances

· Develop skill and technical knowledge of quality staff members to support continuous improvement, enhanced product quality and to meet regulatory and compliance needs of the organization

QUALIFICATIONS

Required

· A Bachelor’s Degree in Engineering, a related technical field, or equivalent combination of education and experience

· 5 years minimum of work experience in Quality Assurance

· Strong understanding of ISO 9001/IATF 16949 Quality Standards and implementation

· Experience analyzing and preparing data to be able to present to an internal and external audience

· Ability to manage multiple ongoing projects and communicate with stakeholders to drive progress and meet project deadlines

· Knowledge and understanding of electronic components and processes

· Excellent written and verbal communication skills, strong interpersonal skills, and an ability to communicate with people at all levels of the organization, and with suppliers and customers

· Ability to take initiative, maintain confidentiality, meet deadlines, and work in a team environment

· Intermediate to advanced general computer user abilities to include familiarity with programs including MS Excel, Word, PowerPoint, and Outlook.

Desired

· ISO 9001:2015 QMS Lead Auditor certification or other formal ISO 2015 standards training

· 3 or more years of experience managing a team in a manufacturing setting

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.

Office: While performing the duties of this job, the team member is regularly required to talk or hear. The team member frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

The above statements are intended to describe the general nature of work performed by the team members assigned to this job. All team members must comply with Company policies and applicable laws.

Equal Opportunity Employer including Vets and Disabled

Job Type: Full-time

Pay: $59,222.88 - $114,674.28 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• St. Louis, MO 63114: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Salary Expectations?

Experience:

• ISO 9001: 1 year (Preferred)
• Management: 1 year (Preferred)

Work Location: One location

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