About Us: Innovating to solve real-world problems

Applied Insight enhances the ability of federal government customers to preserve national security, deliver justice and serve the public with advanced technologies and quality analysis. We work closely with agencies and industry to overcome technical and cultural hurdles to innovation, empowering them with the latest end-to-end cloud infrastructure, big data and cyber capabilities. Our expertise in cross-domain and boundary solutions, network analytics, DevOps and low-to-high development is unique in our industry. We develop and deliver innovative products and applications that are deployed in highly sensitive customer environments and have broad applications for federal missions.

On joining the Applied Insight team, you’ll be working to solve real-world problems on missions that matter with people who share your passions and encourage your ambition. It’s vital to us that we hire committed people who are great at what they do. We return that commitment by empowering them with the autonomy, the support and the tools they need to fulfill their true potential.

A day in the life (just a few of the things you may do on any given day):

• Maintain, program and operate the Motorola Trunked Radio Network in the National Capital Region (NCR) and LMR system deployed in the Washington, D.C. Metropolitan area. This includes Motorola G Series Equipment, MCC 7500 dispatch consoles, Motorola Key Management Facilities (KMF), and Motorola subscriber equipment and Motorola base stations.
• Provide monitoring and maintenance for the Motorola Trunked Radio Network infrastructure and associated network equipment located in the system operations and control center (SYSOC)
• Provide installation, maintenance, troubleshooting and repair of connectivity equipment for the NCR Motorola Trunked Radio Network and monitor the system for outages, initiate repair services, and provide notification of system of outages.
• Monitor the system for outages, initiate repair services, and provide notification of system of outages.
• Provide subscriber programming services to Motorola Trunked Radio Network users when requested and maintain the NCR Zone baseline code plug for all supported subscriber devices.
• Provide Motorola Network Management Terminal (NMT) database services to stakeholder agencies when requested and provide MCC 7500 console database management services.
• Coordinate SYSOC Activities to include scheduling, software/hardware updates, policy and procedure development, information assurance activities, prioritization/planning, weekly system database backups and weekly reporting.
• Maintain Active Directory Management - activation, account creation, policy permission settings, deactivation, password resets, and user support for all user accounts.
• Maintain and manage Unified Event Manager (UEM), Unified Network Configurator (UNC), Provisioning Manager, Affiliation Manager, and Zone Watch.
• Provide network monitoring and troubleshooting of systems; analyze system health, Regional Network Manager (RNM) Applications, and connectivity, as well as Network Maintenance to include Shared User Management System (SUMS) updates, file configuration, and database backups.
• Provide Service Area Technician - all site maintenance and repairs; system level troubleshooting, replacement of faulty components, including generator maintenance coordinator, circuit restoration, inventory maintenance, return tracking materials, and vendor escorts.
• Provide Engineering Liaison - coordinates engineering efforts for new site and console additions; and may assist with site surveys as needed.

What we are expecting from you (i.e. the qualifications you must have):

• 5+ years of related experience. Preferred experience working with Motorola radio subscriber radios and equipment
• Bachelor's degree in information systems, electronics theory, or the equivalent combination of education, technical certifications, and training
• Top Secret Security clearance

What we will provide in return: Excellent compensation and amazing benefits

• Multiple health insurance options
• 401k Immediate Vesting. Company matches 100% of the first 3% contributed and 50% of the next 2% contributed.
• Fully paid long-term disability, short-term disability, and life insurance.
• Flexible Spending Account options.
• Generous paid time off.
• Flexible work schedules with the ability to bank extra hours for additional time off.
• Government shutdown protection where employees don't have to use leave for up to 3 days out of the year for inclement weather or budget issues.
• Employee centric culture and a belief that we should empower those who are good at what they do and then give them the tools they need to achieve success and grow their career.
• A commitment to learning and growth and easy ways to achieve both including a training budget, education assistance, mentorship programs and collaborative learning sessions.
• A collaborative environment that fosters communication and an open-door policy.

https://www.applied-insight.com/careers/open-positions/EEO/AA including Vets and Disabled.

COVID Policy: Prospective and successful candidates will be required to adhere with Applied Insight’s COVID-19 policy.