Job description
Greet visitors and answer calls in a friendly fashion. Route calls to internal departments and refer callers to external dealers in their area. Return messages and manage the general email inbox.
Examples of Work:
-Return calls from overnight messages.
-Greet visitors to the facility and alert internal staff.
-Answer main phone line and route accordingly.
-Assist callers with locating their local Icon EV dealer from internal dealer map.
-Route emails received in the general inbox.
-Assist with data entry and administrative work when schedule allows.
Required Knowledge, Skills AND Abilities:
-Polished conversational skills. Good use of English language including proper grammar.
-Able to ask concise questions to gather information for proper call routing.
-Able to maintain positive, friendly attitude throughout workday.
-Basic efficiency with computer use including Microsoft Office and Google Mail and office tools.
Experience as receptionist or customer service preferred. Positive attitude and ability to learn are required.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: One location
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