Overview:
Quantum Research International, Inc. (Quantum) is a certified DoD Contractor providing services and products to US/Allied governments and industry in the following main areas: (1) Cybersecurity, High Performance Computing Systems, Cloud Services and Systems; (2) Space and Ground Support Systems; (3) Aviation Systems; (4) Missile Systems; (5) Artificial Intelligence/ Machine Learning Systems and Experimentation/Training; and (6) Audio Visual Systems and Services. Quantum's Corporate Office is in Huntsville, AL, but Quantum actively hires for positions nationwide and internationally. We pride ourselves on providing high quality support to the U.S. Government and our Nation's Warfighters. In addition to our corporate office, we have physical locations in Aberdeen; MD; Colorado Springs, CO; Orlando, FL; Crestview, FL; Madison, AL, and Tupelo, MS.

Mission:

Quantum is seeking a Remedy Administrator/Developer to support our Corporate facility as well as multiple other projects in Huntsville, AL offices.

Responsibilities:

• Administer and maintain the BMC Remedy ITSM, BMC Digital Workplace and other ITSM tools for optimal performance including but not limited to applying system updates/patches, monitoring systems, performing upgrades, creating/processing queries, and reports, etc.
• Production support troubleshooting applications, interacting with clients and vendors
• Maintain security authorization controls and user security measures within BMC Remedy
• Write custom workflows using Remedy forms and objects
• Troubleshoot applications at the workflow and database level
• Investigate, develop, and implement all ITSM application customizations
• Work autonomously with minimal supervision.
• Juggle multiple assignments at once and prioritize.

Requirements:

• Bachelor's Degree or equivalent in Computer Science,CIS,Computer/Engineering, MIS or related field of study required.
• Strong technical understanding of application development practices, and strong analytical skill.
• Must be able to develop and maintain Remedy integrations.
• Must have strong knowledge of relational databases.
• Must have experience with web services.
• Extensive development experience with CMDB and Asset Management.
• Production support/development experience with large enterprise applications, specifically BMC Remedy
• Strong analytical and problem-solving skills and the ability to interpret and communicate facts and data
• Ability to obtain and maintain a DoD Security Clearance
• Certifications a plus-

Equal Opportunity Employer/Affirmative Action Employer M/F/D/V:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by law. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function