Job description

We are looking for a Call Center Representative to be the primary link between our client's customers both current and potential.
We're on the lookout for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication. USA position only.
Call Center Representative Responsibilities

• Manage large amounts of inbound and outbound calls with efficiency and courtesy
• Follow conversation prompts and scripts when handling different topics
• Identify customers’ needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
• upsell products when they arise
• Build long lasting relationships and engage customers by going the extra mile when you can
• Maintain accessible, comprehensive records of all conversations in our call center database
• Attend educational seminars to improve knowledge and performance level
• Meet or exceed personal/team qualitative and quantitative targets
• Call Center Representative Requirements
• Strong phone and verbal communication skills, plus active listening skills
• Empathetic customer focus, flexibility to manage many different personality types
• Ability to multi-task, set priorities, and manage time effectively
• High school degree

Flexible Schedule
Various clients to choose from such as
 Theme Park Reservations
 Cruise Ship
 Online Auction
 Home Repair Stores
 Cable/Internet Provider
 And MORE!
We office special incentives for active military, military spouses, and veterans. Thank you for your service!
Starting pay is $12-$15 per hour
Set your own schedule! Control the way you work!

Apply now for immediate consideration.

Job Types: Full-time, Part-time, Contract

Pay: $10.00 - $15.00 per hour

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Self-determined schedule
• Weekend availability

Supplemental pay types:

• Bonus pay

People with a criminal record are encouraged to apply

Application Question(s):

• Must be able to read, understand, follow and complete directions. Must read emails and important documents.

Education:

• High school or equivalent (Required)

Work Location: Remote

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