Job description

The Crowne Plaza Lake Placid has a Restaurant Supervisor position available.

We are seeking a detail-oriented, reliable, and experienced dining room supervisor to join our team. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. Supervisors will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must.

PAY:

• This is a full time position, starting at $19.00 per hour, based on previous experience

BENEFITS:

• Complimentary golf at the Lake Placid Club Golf Courses
• Access to complimentary downhill ski passes for Whiteface Mountain
• Discounted guest room rates at participating IHG-Intercontinental Hotels Group hotels
• Health Insurance and Paid Time Off for Full Time Employees (waiting period applies)
• 401K Retirement Plan

POSITION DETAILS:

• Oversee all front of the house restaurant operations.
• Ensures customer satisfaction through promoting excellent service
• Responds to customer complaints tactfully and professionally
• Maintains quality control for all food served
• Oversees health code compliance and sanitation standards
• Seeks ways to cut waste and decrease operational costs
• Trains new employees and provide ongoing training for all staff
• Perform any restaurant opening/closing duties as required.
• You will need to become well versed in IHG mandated requirements and hold staff accountable to the standards
• Working with MICRO POS will be necessary. Receive guest payments and process transactions accurately as outlined in the cash and charge procedures.
• Perform duties, special assignments and projects as requested by management.

REQUIREMENTS:

• High school diploma required
• Significant work experience in management and the hospitality industry
• Strong working knowledge of food and beverage service
• Ability to use restaurant management software
• Strong leadership skills
• Decisive and critical thinker
• Ability to work mornings, evenings, weekends, and holidays as business needs dictate.

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Experience:

• Restaurant Management: 1 year (Preferred)

Work Location: One location

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