Retail Sales Associate
Job description
Creative Flooring is seeking for a Counter Sales Representative to be responsible for sales duties,
from checking out daily customers to sales calls. We are looking for candidates for our Orcutt
location. Counter Sales Representative duties and responsibilities include working closely with
customers to determine their needs, answer their questions about our products and recommend
the right solutions. You should be able to promptly resolve customer complaints and ensure
maximum client satisfaction. To be successful as a Counter Sales Rep, you should stay up to date
with product features and maintain our store’s visual appearance in high standards. Ultimately, the
duties of a counter sales rep are to achieve excellent customer service, while consistently meeting
the store’s sales goals.
Responsibilities:
- Ensure high levels of customer satisfaction through excellent sales service
- Process customer transactions
- Assess customers’ needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Follow and achieve department’s sales goals on a monthly, quarterly, and yearly basis
- “Go the extra mile” to drive sales
- Maintain in-stock and presentable condition assigned areas
- Actively seek out customers in store
- Remain knowledgeable on products offered and discuss available options
- Process POS (point of sale) purchases
- Cross sell products
- Handle returns of merchandise
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customers
- Comply with inventory control procedures
- Qualifications:
- 1+ year(s) of Customer Service experience in flooring (required)
- 1+ year(s) of Flooring Sales experience (required)
- Basic understanding of sales principles and customer service practices
- Basic Math skills
- Working knowledge of customer and market dynamics and requirements
- Track record of over-achieving sales quota
- Hands-on experience with POS transactions
- Familiarity with inventory procedures
- Solid communication and interpersonal skills
- A friendly and energetic personality with customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- Availability to work flexible shifts
Job Type:
Full-time
Pay:
DOE
Shift:
- 10-hour shift
- 8-hour shift
- Weekend availability
Work Location: One location
Resume can be sent to: creativeflooring23@gmail.com
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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