Description

The hiring manager may start screening applicants as early as May 11 , 2023 , and make a hiring decision at any time after. It will be to your advantage to submit materials as soon as possible.

Revenue is a dynamic learning organization where you will experience a remarkable work-life balance, with amazing leadership and talented co-workers ready and focused to achieve the agency's goals. We value diverse perspectives and life experiences. We employ and serve people of all backgrounds including people of color, immigrants, refugees, women, LGBTQ+, people with disabilities, and veterans. This unique culture of respect promotes a professional family of cohesive groups maximizing potential through opportunity. We offer a generous benefits package that includes defined benefit retirement plans; health, dental and vision coverage, deferred compensation plans, and as a public service employee, you may also be eligible for student loan forgiveness.

Visit these links to watch our recruitment video to find out more about our agency and see what our employees say about why Revenue is a great place to work.

We work in a hybrid setting where employees are allowed to work from home more than they work in the office. Although, during the first few months, you will receive hands on training in the office although telework may also be available. The details will be worked out between you and your supervisor.
We invite you to review the opportunity details below and forward this message to others you feel may be qualified.

Duties

• Investigates and locates delinquent taxpayers using database searches, the internet, and third party resources.
• Takes collection action against non-compliant taxpayers, which can include tax warrants, bank/wage garnishments and revocation of business registration certificates.
• Conducts fieldwork and investigation on delinquent accounts at taxpayer places of business, job sites, and residences.
• Continuously records contact histories and taxpayer information throughout entire process on appropriate agency systems.
• Assists taxpayers/representatives with business registration, guidance on completing tax returns, and contacting other agencies when appropriate.

Qualifications

To qualify as a Revenue Agent 2 (range 50 - $4,117 - $5,535):

Two years' experience as a Revenue Agent within the Department of Revenue.

To qualify as a Revenue Agent 2 (in-training) (range 45 - $3,650 - $4,892):

Bachelor’s degree in business or public administration, communications, finance, economics, political science, criminal justice, law, sociology, or psychology (degree must be from an accredited college or university by the U.S. Department of Education and Council for Higher Education Accreditation [CHEA])

OR

Two years as a Tax Service Representative, Tax Information Specialist, or other tax collection experience in the Department of Revenue

OR

Experience may be substituted, year for year for education in any of the following areas:

• 
  Experience directly responsible for collecting or attempting to collect debts owed or due from an individual or any kind of business entity.
• Experience in law enforcement, adjustment of claims, or investigations involving personal background, business practices or fraud.

* The successful candidate must also possess clear communication skills and e ffective use of technologies (Excel and Word) necessary to perform the job duties . *

• Complete the online application in detail, as it will be used as your initial resume.
• Attach a cover letter explaining your qualifications and desire for this position.
• If you have foreign education credentials, please include the evaluation of U.S. equivalency.

Incomplete applications or applications received without these materials may be disqualified.

To take advantage of Veteran's preference, please attach your DD-214, member 4 long form, or your NGB-22. Please blackout your social security number and date of birth before attaching.

Questions?

Hello, my name is Patrick and I will be assisting with this announcement. As a 20-year Army veteran, I understand the difficulty finding an enjoyable career with a work-life balance. At Revenue, we pride ourselves in connecting talented individuals with opportunity and would like to answer any questions you have. Please contact any part of the Staffing team at Jobs@dor.wa.gov or give me a call (360) 704-5738.

Supplemental Information

To be considered for a Revenue Agent position, you must have complied with Washington state tax laws. The Department of Revenue is committed to ensuring all employees perform in a manner warranting the highest degree of public confidence and demonstrate the highest level of ethics and integrity. During the hiring process, the Compliance Division will review the Department of Revenue records to ensure you have complied with Washington state tax laws. The Department of Revenue is proud to be an equal opportunity employer. We embrace diversity and offer a respectful, inclusive culture for people with disabilities, as well as members of all protected groups and statuses. We encourage you to apply.

If you need help during the application process, please call the Human Resources Office at 360-704-5731. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.