Job description
Our Client Advisors are responsible for building strong relationships with our client base and assisting them with organizing the details necessary to execute their events. This is done via inbound calls, emails, and show room appointments. This is a sales position where you will follow a templated sales process from first interaction to prepping the order for an event.
Who we are:
We are Colorado Party Rentals. We are the fastest growing event rental company in Colorado. We want every event for our clients to be perfect and work tirelessly to ensure that their vision comes to life. We do this through personalized attention in our showroom, and quick, responsive communication over the phone and via email. We work hard. We laugh every day. We are in the business of making memorable moments for our clients and having fun along the way.
Who you are:
· You have 2-4 years of account representative/inbound sales experience. Preferably in hospitality.
· You have CRM experience. ANY CRM – we will train you on ours.
· You enjoy selling! The thrill of the chase, hitting goals and earning bonus bucks! You have a track record of making deals.
· You can work full-time Monday-Friday with the occasional Saturday in our showroom.
· You are an effective communicator - able to stimulate and motivate others while being aware of and responsive to their needs and concerns.
· You are friendly, you get along with others, you play well on a team.
· You like to move quickly and are ok with repetition - we move fast around here!
· Details matter to you. Getting your orders right and free from error should make you happy.
· You like being coached! You can take feedback without ego and are excited to grow your sales skills.
Responsibilities:
· Evaluate client needs to determine and suggest appropriate rental needs for their events.
· Input required rental items into the rental management system ensuring all necessary logistics details are accurate.
· Provide the inventory and operations teams with all the necessary information for successful execution of the events.
· Process credit card payments.
· Conduct showroom appointments.
· Follow the developed sales process. Including up-selling, how to follow up, Zendesk chat best practices.
· Attend sales coaching sessions with sales director to improve your skills.
· Meet and exceed weekly, monthly, quarterly, and annual sales metrics points (total sales, sales activities).
What we offer:
· Base Salary: $50,000-$60,000 per year DOE.
· Quarterly bonus (for making milestones designated by Director of Sales; total $12,000 per year). OTE for this position is $62,000-$72,000
· Uncapped commission for new accounts
· Benefits Program: 2-week vacation, 1 week PTO, Paid Holidays. Dental insurance. Health Insurance plan after 90days (covers 75% employee, 25% dependents)
· Hybrid work environment – mix of working remote from your home as well as in our office.
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
Application Question(s):
- Are you available to work a Saturday shift?
Education:
- High school or equivalent (Preferred)
Experience:
- Sales Experience: 2 years (Preferred)
- Customer Service: 5 years (Preferred)
Work Location: One location
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