Job description
Sales Consultant
Lillington, NC, 27546
Full-Time
We are looking for candidates who want to grow with a progressive company. We are changing the automotive customer’s buying experience! Our Sales Consultants are trained to provide a world-class product presentation and delivery experience to all who enter our doors. They must learn the ins and outs of each vehicle model we have to offer and help the customer decide which model works best for them, their family, and their life.
Those who excel can expect to reach great promotion opportunities to other positions within Hiester Automotive Group! We have many opportunities for growth, as we are planning to open our fifth dealership soon! As a result, we have promoted several of our employees to management positions, opening many positions across our company. We are a family owned and operated business and strive to provide an excellent work environment.
ESSENTIAL RESPONSIBILITIES
John Hiester Automotive is currently seeking a full-time Sales Consultant to join our winning team! In this role, you will:
- Greet and listen to customers to determine their vehicle needs, then provide options
- Explain and review the features of vehicles before and after purchase
- Complete vehicle sale paperwork with accuracy, to be turned over to Finance Manager
- Research available vehicles, features and relevant products and translate their benefits to customers
- Perform the Hiester Automotive Sales Process with each guest
- Follow up with prospective customers and return calls, texts, and emails, maintaining a follow-up system that encourages repeat business and referrals
- Maintain and update notes and information in our customer database
- Maintain a high level of customer satisfaction
- Other duties as assigned by management
EMPLOYEE BENEFITS
- Insurance
- Medical
- Vision
- Dental
- Accident
- Critical Illness
- Short-Term and Long-Term Disability Plans
- Life Insurance
- 401k with company match
- Employee discounts on vehicle purchases, parts, and service
- Opportunities for advancement
OUR CORE VALUES
- Character & Integrity
- Servant Attitude
- Professional
- Get-It-Done Attitude
- Loves People
OUR CULTURE
We are a company that has been successful by doing the right things and loving and developing our employees from good to great. Hiester Automotive Group is built on core values that create a positive atmosphere. We are a family owned and operated business and provide an excellent work environment. By living our core values, we have built a company that customers and employees love. We are seeking friendly, positive, and goal-oriented individuals to fill open positions immediately!
The ideal candidate for a Sales Consultant can be characterized as having a professional appearance, a strong will to serve people, and the motivation to do more than expected. We are looking for highly motivated and goal-oriented individuals. If you are professional, have integrity, love people, like to get it done and possess a servant attitude, you may want to speak to us!
KNOWLEDGE, SKILLS, & ABILITIES REQUIRED
- Positive attitude and eager to learn
- Professional appearance
- Strong written and verbal communication skills
- Strong organizational skills
- Ability to work both individually and in a team environment
- Strong computer and phone skills
- A valid and active driver’s license
- Must be able to pass background check and drug test
- Automotive sales experience is a plus, but not required
SALES SCHEDULE
- Closed every Sunday
- Open Monday – Friday 9:00 am – 7:00 pm and Saturday 9:00 am – 5:00 pm
- One weekday off every week (TUE, WED, or THU)
- One Saturday off every month, with an early Friday the night before
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