Job description
About the Role
As a Healthcare Coordinator, you will impact the lives of current and potential residents by performing general and specific marketing duties and activities directed to secure sales, admissions and increase occupancy to the community in the shortest realistic time frame; facilitates resident transitions within the community.
What You'll Do
As a member of our team you will have an impact on our clients through accomplishment of the following responsibilities:
- Effectively market community's retirement programs; increase sales and prospect lead base by using a variety of contacts to include but not limited to: community outreach programs, in-house events and seminars, builds and maintains positive relationships with area discharge planners, and mailing brochures and other correspondence.
- Conduct community tours for future residents and other visitors; maintain timely communications with Director of Nursing, Administrator, Director of Assisted Living and other team members to assist with community openings and transfer needs within Independent Living, Assisted Living, The Harbor or Nursing areas.
- Communicates and coordinates with all departments regarding move-ins, move-outs, and transitions through various means including attendance to administrative meetings with healthcare team and other department directors for admissions meetings, transition team meetings and other administrative groups as requested.
What You'll Bring to the Team
To be successful in this role and a great addition to our team we need you to come with the following:
- Self management. Demonstrate self-control and an ability to manage time and priorities. Make sound decisions even under pressure.
- Communication. Clearly express ideas, either verbally or in writing, to include but not limited to grammar, organization, and structure.
- Willingness to Learn. Assimilate and apply new job-related information promptly.
Preferred Qualifications
In addition to the amazing qualifications and experiences listed above, if we had our say, we would also look for:
- Team Player. Work effectively with others in the organization and outside the formal lines of authority (i.e., peers, other units, senior management, and the like) to accomplish organizational goals and to identify and resolve problems. Includes considering the impact of your decisions on others.
- Critical Thinking. The ability to actively and skillfully conceptualize, apply, analyze, synthesize, and/or evaluate information as a guide to belief and action.
- Self-Starter. Demonstrate initiative to take action to achieve goals beyond what is necessarily called for. Includes the ability to work in a less structured environment.
- Customer Service Orientation. Make efforts to listen to and understand the customer (both internal and external), anticipate customer needs and give high priority to customer satisfaction.
Job Perks
At Buckner one of the ways we show value to our team members is by offering the following perks:
- Medical and Dental benefits for employees and their eligible dependents;
- Life insurance;
- Short Term and Long Term Disability benefits;
- Paid Time Off and Holidays;
- Retirement Savings Plan; and
- The 5Star Fun Benefit: encourages employees to spread good cheer to their co-workers and others, creating a happy, healthy environment for all!
The same way we treat our employees is how we treat all applicants – with respect. Buckner is an equal opportunity employer (EEO is the law). You will be treated fairly throughout our recruiting process and without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Buckner.
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