Job description
For more than 150 years, Simpson has met the changing needs and desires of Philadelphia area seniors from diverse backgrounds. A not-for-profit family of services, Simpson House, Simpson Meadows, Jenner’s Pond, Simpson Gardens I & II, and Simpson Midtown, as well as Simpson Home Care. Our loyal and long-term staff is full of caring professionals who truly love what they do.
Simpson provides residents with a lifestyle that includes on-campus conveniences, services, and amenities such as casual and fine dining venues, beauty salons, fitness centers, security, healthcare, activity programs, and much more. Our employees are inspired by a culture of Loving-Kindness, and we are fully committed to appreciating the array of backgrounds and talents demonstrated by our employees.
Simpsonis looking for a Sales Counselor to join our dynamic and seasoned team. If you are looking for a challenging opportunity to showcase your unique skills in the Personal Care industry, get in touch with us to discuss how you can join our team. Take a look at the details below for the position.
Position Summary: In the role the Sales Counselor, engages with the prospective new residents of our communities and highlights the features and benefits of living in the community. Facilitates the sales process, and a seamless move in process for the residents.
Responsibilities:
- Routinely reviews the lead management database to identify and follow-up on leads from all sources
- Maintains positive and understanding relationships with current residents and their family
- Assists in identifying innovative events and methods to increase visitation of targeted groups
- Obtains and maintains knowledge of competitors.
- Communicates community features to best compete with competitor’s strengths and weaknesses.
- Leads are already provided and are to be called by telephone to secure personal appointments and tours of the community
- Conducts personal tours of the community for prospective residents and family
- Explains fee structure in a manner that will be most meaningful and that will clearly reflect the benefits of prospective residents’ choices
- Closes contractual arrangements
- Demonstrates the ability to contribute to the development and implementation of change within the department and organization. Supports changes throughout the department and organization with both residents and staff.
- Demonstrates the ability to effectively monitor, manage and improve processes in order to meet or exceed Simpson’s standards, benchmarks and best practices.
- Demonstrates the ability to proactively anticipate and identify potential problems, issues, and opportunities; analyze their implications and make appropriate and timely decisions based on such analysis, while seeking to understand the implications of decisions and their effect on the organization overall.
- Demonstrates the ability to consistently monitor and manage his/her own time, respecting the time of peers and other staff members. Demonstrates effective and efficient management of staff schedules and meetings
- Work in a team relationship with all staff within the Marketing Department and with the staff of all other departments • Works with prospective residents to find the right fit for them in Independent Living or possibly Assisted Living, Personal Care or Memory Care
Related Experience: • 2-3 years of sales experience with proven track record in Senior Living and/or Healthcare.
- Excellent interpersonal, written, and verbal communication skills
- Passionate about people and have a strong belief in all employee’s ability and potential to succeed
- Experience with various sales and CRM software.
- Proficient with Microsoft Suite of products.
Simpson is proud to be an EOE employer M/F/D/V. We maintain a drug-free workplace. We do not discriminate in services or employment based on race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, past or present receipt of disability-related services or supports, marital status, veteran status, or any other class of persons protected by federal, state, or local law.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Bonus pay
COVID-19 considerations:
Simpson is a Mandatory COVID-19 & Influenza Vaccination Employer
COVID Vaccination is a requirement if you are offered employment unless you request and receive an approved medical or religious exemption from Simpson.
Ability to commute/relocate:
- West Grove, PA 19390: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Please share your salary expectations?
License/Certification:
- Driver's License (Preferred)
Work Location: One location
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