Reporting to the VP, Omni-Channel, will focus on business development and sales for Belnick’s portfolio of national retailers as well as all affiliated organizations with these customers. This sales leader will be responsible for driving profitable sales growth, building the individual customer relationships, building long-term business plans, identifying the top opportunities and problem-solving daily issues.

For this person to be successful, they will not only need a core competency in building business relationships, but they will need high analytical capability and a desire to dig into each business daily to make decisions to ensure that we are winning in the marketplace every day. Winning in the eCommerce as well as in-store opportunities with these customers and eCommerce in general is about everyday analytics and decision-making, aligned to a long-term plan. Most retailers see products as widgets, and every day they are making decisions on whether that widget is making topline sales and profit. Our desire is to find a value-add relationship where both of us are winning every day.

This individual is a collaborative team member, working closely with the other sales team members, sales operations, category management, logistics, finance, and operational teams within the company. This individual is responsible for internal and external partnerships to drive transformative growth in support of the business’ short, medium, and long-term sales and profit goals. This individual will be the decisive owner and decision maker for the vast majority of our sales and profit potential within the sales team for the account base managed.

This individual is a collaborative team member, working closely with the other sales team members, sales operations, category management, logistics, finance, and operational teams within the company. This individual is responsible for internal and external partnerships to drive transformative growth in support of the business’ short, medium, and long-term sales and profit goals.

Responsibilities:

• Own P&L of the accounts managed, adhering to a budget and tracking promotional calendar, investments and ROI; close adherence to profitability guardrails and objectives; drive profitable growth based upon approved sales goals and investment budgets.
• Lead negotiation process and activities with each account managed.
• Monitor, understand and drive performance against key metrics and KPIs; employ our vast amount of data/tools to drive understanding of the business, successful attainment of goals, and a competitive advantage.
• Provide leadership to internal team (i.e., analysts, sales ops, etc.)
• Own and manage the customer relationships, expanding touchpoints beyond the buyer both vertically (e.g. senior leadership) and horizontally (e.g. supply chain), and strive to achieve “preferred vendor” status with each account.
• Identify and execute levers to grow the business through activities including site merch/events, promotions, assortment gap analysis, content optimization, etc.
• Drive performance marketing strategies, partner closely with advertising agency, optimize advertising efficiency, and manage within advertising budget.
• Collaborate with other sales leaders to create environment conducive to optimal market pricing, thereby minimizing “lost buy box” and suppressions.
• Close alignment with demand planning team to achieve and maintain healthy in-stocks.
• Daily analysis to identify the top opportunities to act on to win in the marketplace (e.g., competitive landscape, pricing, out-of-stocks, content, ratings, and reviews)
• Identify, win and manage strategic and profitable in-store opportunities, and supplement those with “unlimited aisle” programs on retailers’ websites.
• Work with the Category Management and Content/Syndication teams to ensure new products are successfully launched within each platform/account and drive new item launch success.
• Manage product lines and categories to ensure placement on the platforms, identify growth opportunities, and align the plan behind those categories.
• Identify new “white space” product opportunities, including private label, exclusives and national lines.
• Promote “big idea” thinking that disrupts industry norms and creates new opportunities.
• Manage all reporting requirements and any assigned special projects.
• C-Level reporting, and weekly performance and action highlight write-ups.

Competencies:

• Action Oriented
• Command Skills
• Timely Decision Making
• Integrity and Trust
• Interpersonal Savvy
• Motivating Others
• Problem Solving
• Drive for Results
• Self-Knowledge
• Time Management

Skills and Position Requirements:

• 5+ years of eCommerce/omnichannel Account Management experience with large customers such as Amazon, Walmart, Target, Best Buy, Overstock, Wayfair, The Home Depot, etc.
• Operates with a very thorough understanding of the eCommerce model and levers (availability, visibility, content, pricing, ratings & reviews, marketing).
• Experienced with winning shelf space and managing in-store programs.
• Strong relationship and influencing skills to navigate challenging customer relationships, to negotiate successfully, and to drive to positive solutions and results.
• Ability to analyze and drive insights from multiple data sets to make decisions across the business.
• Desire to know the business better than the customer … to know the challenges they are facing and bring solutions, and to surface outside-the-box ideas and opportunities.
• Strong organizational and time management skills; proven ability to manage multiple projects and deliver results.
• Outstanding written, verbal, and interpersonal communication skills.
• Innovative and creative thinking (bring fresh thinking).
• Superior listening skills – understand the needs of the customer, listen to their issues, and be proactive with solutions.
• Highly adept at complex problem-solving (create options, then converge).
• Organized and high attention-to-detail.
• Strong tactical execution; hands-on.
• Operates with a high sense of urgency.
• Able to hold others accountable.
• Additional experience in Merchandising, Marketing, Operations, and Logistics are a benefit in understanding all the potential levers to pull.
• Proficient in computer software systems including MS Office and MS Excel
• Experience with Salesforce Commerce Cloud, Tableau, and major eCommerce vendor portals is a plus.
• Exceptional business acumen; ability to translate business needs into actionable solutions.
• Cross-functional team player with adaptive work style.

Education:

• Bachelor’s Degree required in Business Administration or related field; MBA preferred but not required.

Travel:

• 10-15%

Benefits:

We offer a competitive benefit package that includes:

• Major medical, dental and vision coverage available with no waiting period
• Free Employee Assistance Program
• 401K with match
• Employee discount-Receive Ubique Group products at company cost

Ubique Group offers 9 paid holidays per year and up to 18 Accrued PTO days per year

D/V/F/M EOE