As a key leader, the Operations Manager increases the ability of the team to process transactions, freeing the Sales Team to focus more on generating transactions than closing them. This person relishes the opportunity to build, implement, and manage multiple systems, and is seen throughout the organization as the expert on efficiency and systems. The Operations Manager builds, implements, and manages all systems for transaction coordination, internal communication, client communication, financial management, information management, central database management, and marketing

Benefits

• $70,000 base salary with bonus potential based on performance
• Potential to build role into Director of Operations/Chief Operations Officer, with accompanying salary increase

$70,000 base + bonus

• Assists as needed in documenting the systems of other departments, including customer service, buyer, seller, lead generation, tracking, and expansion systems
• The Operations Manager will ensure these are documented via an Operations Manual and by video
• Oversees all financial systems, including developing and maintaining a budget and reducing expenses where needed
• Oversees all contracts through closing and manages all aspects of the operations and sales portion of the closing process
• Creates and maintains an operations manual that documents all systems and standards in writing and in the video
• Coordinates the purchase, installation, and maintenance of all office equipment
• Is responsible for hiring, training, consulting, and holding accountable all additional administrative department members
• Is responsible for overseeing all company marketing branding processes and procedures
• Responsible for all sales tracking and all ROI tracking for lead systems
• Responsible for all training on all systems and making sure each person is knowledgeable and using our lead plans
• Responsible for building and maintaining all action plans
• Responsible for all of the listing process and managing who does what to get it closed
• Responsible for all onboarding of agents and holding them accountable to their 30-60-90's
• Responsible for creation and implementation of all accountability/onboarding materials (manuals, 30-60-90's and 1st 100 days)

• Over 2 years of prior office management experience or similar work experience in a related field
• Displays strong communication, problem-solving, and time-management skills
• General computer skills with Microsoft Office or similar systems responsibilities

Please submit an application online through this job posting portal and not via email. We are a fast growing portfolio in Maryland and job roles are opening up and positions for increases in pay are opening up.

We will be in touch. Thank you!