Job description
Date Posted:
2023-05-04
Country:
United States of America
Location:
OT553: Otis NHQ - Oakbrook Center 11760 US Highway 1 Suite W600, Palm Beach Gardens, FL, 33408 USA
Otis is seeking a highly motivated Sales Support Associate to contribute to the efficient day-to-day operations of the Sales Center of Expertise (COE) and support the work of our service sales representatives and mechanics at our local branches. This is a great opportunity to enter the sales function and develop product and industry knowledge.
What you’ll do:
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Proposal generation for field mechanics, sales representatives, maintenance supervisors, and customers
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Contributing to the accuracy of the sales system (LinX) by updating customer information, removing duplicate proposals, and updating outdated proposals
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Working with the sales team to update documents and overall processes
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Assisting new employees (mechanics, supervisors, sales representatives) to better understand the Service Sales Associate (SSA) program through training and orientation sessions
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Ensuring all customer inquiries are addressed in a timely manner
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Some adhoc requests and project work
You should have:
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Applicable and relevant experience, preferably in sales and/or the industry
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Excellent written and verbal communication
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Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
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Strong customer service skills
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Excellent organizational skills
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Ability to meet tight deadlines and work well under pressure
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CRM experience preferred
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Otis proposal experience and elevator industry knowledge are preferred, but not required
Education / Certifications:
Bachelor’s degree preferred
Location
Flexible/Remote
Travel
Some travel may be required
If you have these four (4) traits, you will love this role:
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Customer Focus, you are able to identify opportunities that benefit the customer
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Communicates Effectively, you are effective in a variety of communication settings, attentively listen to others, and provide timely and help information to others in the organization.
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Collaborative, you work cooperatively with others across the organization to achieve shared objectives
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Resourceful, you are able to get the most out of limited resources and orchestrate multiple activities
We want to hear about your own rare talents - if you possess qualifications you feel would make you uniquely qualified for this role, tell us more in your cover letter!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
careers@otis.com
.
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