Job description
Sales Support Representative
New Providence, NJ
$
28.84
/HR
Sales Support Representative will look for patterns, trends and provide administrative direction and coaching to the sales field
Sales Support Representative
Responsibilities
:
- Understanding the OTC (Order to Cash) process know how – Standard Orders, Third Party, Consignment etc
- Develop business requirements for the various Sales systems of record to ensure partner needs are met through the order to service delivery experience, culminating in accurate partner commissions and sales attribution
- Define, document, and implement improvements to day-to-day sales support
- Actively participate in key sales support activities: Master Data Maintenance, Pricing Entry, Order Tracking (working with supply chain and customer service), Monthly Progress Reports (MPR’s), etc
- Effectively work with all internal departments to efficiently manage and communicate sales organizational changes
- Manage overall dashboard of activity/metrics to showcase Sales Support success
- Manage action items for issues identified related to OTC process
- Create and submit various monthly and weekly reports as requested
- Assist in setting up Webex, meetings, on-boarding, new employee hire etc
Sales Support Representative
Requirements
:
- High School Diploma or College Degree preferred
- 3-5 years of SAP data administration experience
- Proficiency in utilizing Microsoft Office Suite, including Excel/Word/Outlook & PowerPoint
- Proficient working with SAP Master Data, Pricing, others
- Experience with CRM program preferred
- Visio knowledge a plus
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