Job description

Location: Remote
Reports to: VP of Revenue Operations
Job Overview:
As the Salesforce Consultant, you ensure Modern Campus capitalizes on the benefits offered by the
Salesforce CRM system, and associated systems. In this role, you will streamline Salesforce processes, through identifying requirements, outlining best practices, and making recommendations on solutions.
You should possess extensive knowledge of Salesforce and the ability to work in a fast-paced, complex environment. You will work to ensure that your Salesforce expertise translates into optimized sales, account management, marketing, and customer success operations.
This is a part time 9-month contract position for 60 hours per month at a rate of $150 per hour.
Responsibilities:

• Ensuring optimal processes and procedures are in place to properly support the business.
• Ensuring optimal performance of Salesforce systems and products.
• Recommending best practices when implementing new processes based on requirements.
• Outlining benefits and drawbacks when comparing different solutions.
• Writing custom code when necessary to achieve desired outcomes.
• Upgrading and configuring Salesforce systems for optimized integration.
• Recommend and build process flows where required
• Assist in managing Salesforce roles, profiles, sharing rules, workflows, and groups.
• Assist in importing data for enrichment and cleanup.
• Assist in maintaining the Sales Cloud, as well as building custom reports and dashboards.
• Evaluating and installing new Salesforce releases, as well as providing training and support.
• Documenting processes, including error reports and changes to field history tables.
• Assist in creating training documents for implemented process changes and improvements

Competencies

• Assertiveness * Time Management
• Self-Motivated * Teamwork Oriented
• Divergent Thinking * Presentation Skills
• Ability to Multitask * Organizational Skills
• Experience working with acquisitions * Analytical/Problem Solving Skill

Qualifications:

• Salesforce Certified.
• A Bachelor's Degree (Technical or Computer Science field preferred).
• 8-10 years of experience as a Salesforce Administrator in a similar environment.
• Extensive experience in the administration and maintenance of Salesforce systems.
• Extensive experience in documenting and recommending best practices based on requirements
• Experience in performing Salesforce upgrades and ensuring successful integration.
• Experience in writing custom code.
• In-depth knowledge of Salesforce products and their functionalities.
• In-depth knowledge of generating Salesforce reports and dashboards.
• Proficiency in creating Salesforce profiles, allocating roles, and managing access.
• Ability to provide Salesforce training and end-user support.

Job Types: Part-time, Contract

Salary: $150.00 per hour

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