Introduction

Do you have the career opportunities as a(an) Scheduling Coordinator you want with your current employer? We have an exciting opportunity for you to join St. David's Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

St. David's Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Scheduling Coordinator where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

The Scheduling Coordinator-Surgical Services works under the direction of Surgical Nurse Manager,

acting as principle coordinator of communication with physicians, their offices and hospital staff.

Schedules cases for Surgical Services utilizing Meditech OR Module to meet the physicians’ needs and

to ensure efficient progression of scheduled cases. Communicates special requests with appropriate

supervisors/staff. Collaborates with other Scheduling Coordinators, Supervisors, and physician office to

provide adequate time allotments for each procedure scheduled. Communicates all changes in the

schedule to all involved physicians, OR personnel, and other ancillary hospital departments as

appropriate. Answers phones, organizes and prepares the Surgery Schedule for the following day and

other assigned clerical duties.

1. Schedules and coordinates the operative and endoscopy schedule.

• Schedules cases for Surgical Services in accordance with policy & procedure.
• Ensures appropriate resources are available for the scheduled procedure.
• Audits Physician Suspended List.
• Verifies physician privileges
• Assists in arranging the OR schedules for optimal time management and efficiency.
• Ensures correct procedure selection for surgical and endoscopic procedures.
• Obtains patient demographic data; include patient diagnosis, insurance and Surgical group.
• Enter all patient demographic information.
• Enter appropriate side/site in accordance with policy and procedure.
• Enter appropriate information regarding surgical procedures involving CJD.
• Working knowledge of ancillary department schedules related to scheduling of multiple procedures.

2. Provide excellent communication, written, organizational, and public relation skills.

• Demonstrate excellent telephone skills.
• Demonstrate a good working knowledge of medical terminology.
• Demonstrate a working knowledge of all departments and their terminology (Radiology, Cardio-Pulmonary, Cath Lab, Endo, Diabetic Education, Same Day Surgery Admissions, Pre-Surgical Testing, Anesthesiology and Surgery-Inpatient and Outpatient.)
• Participates in auditing information for accuracy.
• Performs communications amicably and professionally with physicians and physician’s office staff regarding scheduling of their patients.
• Communicates and coordinates between facility needs to all scheduling parties and departments as well as understand the need to accommodate the physician’s schedule and the patient’s schedule.
• Responsible for faxing or delivering any orders, Labs, H&P’s to ancillary departments that are received in O.R. Scheduling.
• Participates in obtaining additional information requested by a specific department needed to help department with improving their customer service
• Exhibits general concepts of Block Time Protocols.

3. Demonstrate ability to use various computer systems and scheduling systems.

• Demonstrate knowledge of computer, printer, fax and copiers.
• Participates in accurately obtaining, entering, and updating patient demographic information into Meditech OR Module.
• Participates in entering and scheduling all procedures for outpatient and inpatients surgeries and coordinates with other departments for corresponding tests and equipment with Meditech OR Module.
• Responsible for accurately entering the appropriate procedure, site/side performed and schedule in the Meditech OR Module.

4. Demonstrate knowledge of work practices

• Responsible for notifying appropriate supervisor and/or managers of any special request for procedures.
• Responsible for working with Supervisor on employee scheduling/staffing, and provide back-up/coverage as needed.
• Responsible for completing work within appropriate time frame.
• Demonstrate skills needed to set priorities.
• Demonstrates ability to perform well in stressful and emergency situations.
• Responsible for following established procedures in performing job junctions.
• Responsible for follow through with assignments and informs supervisor if unable to complete task.
• Responsible for seeking additional tasks to perform if assigned tasks are completed.
• Responsible for performing duties in a cost effective, efficient manner.
• Responsible for being accountable for completeness of all required data for scheduling procedures.

5. Participates in unit activities.

• Participates in budget and inventory control.
• Keeps supervisor and/or buyer informed of needed items.
• Participates in staff and self-development.
• Takes appropriate action to prevent/manage accidents in the area.
• Participates in performance/process improvement.
• Assists with orientation of new employees.
• Completes annual department competencies.
• Attends 80% of Staff Meetings.
• Completes all mandatory education.
• Performs other duties as delegated

What qualifications you will need:

• High School Graduate / GED

This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved).

St. David’s Medical Center is a full-service hospital located in central Austin, Texas. This 300+ bed facility features a 24-hour emergency department, the region’s largest Neonatal Intensive Care Unit (NICU), and the internationally-renowned Texas Cardiac Arrhythmia Institute and St. David’s Neuroscience & Spine Institute. The full scope of services provided at St. David’s Medical Center includes cancer care, heart and vascular care, imaging services, joint replacement and orthopedics, women’s services, complex surgical services, and a Bariatric Surgery Center. The facility is home to a 60+ bed rehabilitation hospital providing both inpatient and outpatient comprehensive care.

St. David’s Medical Center is part of St. David’s HealthCare, which is one of the largest healthcare systems in Texas and the third-largest employer in the Austin area. St. David’s HealthCare was formed through a unique partnership between HCA Healthcare and two local non-profits — St. David’s Foundation and Georgetown Health Foundation.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Scheduling Coordinator opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.