Job description

• No Medical Scheduling experience necessary w/ high call volume experience in any industry
• In SUGAR LAND Billing Office- not remote

VibrantCare Rehabilitation is seeking a career driven, detail oriented, individuals for entry level Scheduling Specialist positions. This is a great opportunity for someone who wants to get their foot in the door in a medical billing office.

Essential Responsibilities, as assigned:

• Processes all incoming faxes and intake emails received.
• Sorts referrals, clinic correspondence such as plan of care, subpoena and/or medical records requests
• Logs and links patient referrals into the Referral Log Database.
• Scans miscellaneous correspondence into specific clinic folders on the network.
• Contacts all new patients that have been referred for PT/OT within 24 hours upon receipt of referral and schedules Initial Evaluation scheduled with specific clinic location. Records all attempts to contact the patient in the referral database.
• Makes second/third attempt calls patients that are not currently scheduled for initial evaluation
• Schedules all ErgoScience, Return to Work, Post Offer Tests and FCE appointments
• Calls Initial Evaluation cancels/no shows in order to reschedule appointments
• Assists with Intake emails regarding clinic requests
• Scans and links insurance cards upon receipt from clinic and verifies that that the insurance verified matches the information on the insurances cards
• Meets productivity requirements established for each function within the department
• Answers telephones including clinic roll-over phone calls and directs incoming telephone calls.
• Understands that our customers are both internal and external to the organization and that all staff is expected to uphold the Service Culture Theme and Standards
• Performs other duties or special projects as assigned.

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Sugar Land, TX: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have Medical Scheduling or Call Center experience or both?
• Please confirm you are aware the pay is $14-$16 per hour- depending on relevant experience.
• Approximately how many inbound/outbound calls a day are you accustomed to?

Work Location: In person

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