Second Rodeo Brewing Job Description: Security

Second Rodeo Brewing is a come-as-you-are brewery, live music venue and outdoor bar-garden for folks of all ages (and their furry buddies, too.) We are big on celebrating Texas, saying “F this” to the norm, and creating a place where even Johnny, Willie and Waylon would be proud to hang.

We’re looking for restaurant professionals that can handle a fast-paced, high volume service environment while making every customer feel relaxed and welcome. If that sounds like you, see the job requirements below and apply now.

DESCRIPTION

Security staff members are a critical part of Second Rodeo’s overall guest experience and are expected to provide a “presence” of safety for our guests and team members.? Second Rodeo expects Security to staff their post (such as the front door checking ID’s), or they should be making the rounds acting as Second Rodeo ambassadors to ensure that guests are following our rules while also enjoying themselves.

RESPONSIBILITIES

• Provide a safe and secure environment for our guests in partnership with management.

• Monitor your post or section throughout the course of a shift.?

• Verify ID’s at the front door when assigned that post. Card all guests that appear to be younger than 35. Utilize approved black markers to place an X on the hands of guests under 21 years of age.

• Politely inform guests that after 9pm, only 21 and older guest are allowed inside. Mark as underage anyone under 21 already at Second Rodeo at 9pm.

• Politely inform guests that they may not bring their own liquor, beer, or wine onto the premises. Ensure they do not enter with these items.

• When not assigned to a specific post, move seamlessly and in a friendly manner through the indoor and outdoor areas.? Keep a close eye on guest behavior and notify management immediately when any type of security problem occurs.?

• Be goodwill ambassadors for Second Rodeo, not an intimidating presence.? We expect security to interact in a positive manner with each guest and in turn notify management immediately if a security or safety problem exists.

• Team up with management to help level out any escalated issues.? Security staff are not to put themselves at risk and should involve the support of police whenever necessary.

• Help ensure all areas at Second Rodeo are clean and tidy at all times.?

• Other duties as assigned.?

QUALIFICATIONS

• Excellent attention to detail; ability to survey a large crowed to identify problem areas

• Ability to handle all situations with a calm and friendly demeanor; high degree of emotional control

• Knowledge of and ability to use security techniques to control a physical altercation in a way that keeps guests and you safe

• Excellent customer service skills

• Great judgment to know when to engage with a customer on security and safety matters

• Great judgment to know when to get police involved

• Ability to multitask

• Maintains objectivity and reports incidents to management with clarity

• Great communication skills with customers and staff

• TABC Certification?

• Must have reliable transportation

• Must be eligible to work in the United States

OTHER THINGS TO KNOW

• Second Rodeo does not permit any employee to consume alcohol at any Brain Storm Shelter Restaurant location, whether on- or off-duty.?

• All employees are required to follow all local and state laws regarding the sale & service of alcohol.

• Employees are expected to wash their hands frequently during shifts and after all breaks.?

• Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing 45 pounds, and repetitive hand and wrist motion. Position requires working a full shift on your feet.

• Position requires working outdoors in all weather conditions

• All employees must practice good personal hygiene to prevent food borne illnesses & create a clean working environment

• Position may require work with hot, cold, and hazardous equipment as well as operation of phones, computers and other office equipment.

• It’s a great job with a great company.

Reports to:? Manager on duty