Job description

M Health Fairview is hiring Security Officers at University of MN Medical Center - West Bank.

As a Security Officer, you will provide safety and security of patients, visitors, and staff and property by responding to needs of hospital patients, visitors and staff, offering assistance and providing excellent customer service standards. Proactively works to prevent theft and vandalism. May be involved in high risk situations with exposure to potentially dangerous situations which requires range of safety precautions.

• Patrols designated areas according to established procedures and documents patrols in daily shift reports.
• Documents daily activities in report writing system.
• Provides assistance to patients, visitors and staff.
• Responds to calls for services.
• Assists in the control (often physical) of potentially violent individuals which requires strength, stamina, flexibility and critical thinking.
• Works with potentially unpredictable individuals requiring that teamwork and communication with other security officers.
• Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures and standards.
• Actively participates in creating and implementing improvements.
• Performs other responsibilities as needed/assigned.
• Conflict Resolution: Uses appropriate interpersonal skills and techniques to gain acceptance for ideas or solutions. Uses influencing strategies to gain genuine agreements; seeks to persuade rather than force solutions or impose decisions or regulations.
• Crisis Intervention: Ability to identify, assess, understand, and cope with a serious situation, especially from the moment it first occurs to the point that recovery procedures start.
• Risk Analysis: Utilizing policies, procedures, and practices to minimize or eliminate unacceptable risk; application of qualitative or quantitative techniques to reduce uncertainty of outcomes, liabilities, or losses
• Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served.
• Partners with patient care giver in care/decision making.
• Communicates in a respective manner.
• Ensures a safe, secure environment.
• Individualizes plan of care to meet patient needs.
• Modifies clinical interventions based on population served.
• Provides patient education based on as assessment of learning needs of patient/care giver.
• Fulfills all organizational requirements
• Completes all required learning relevant to the role
• Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures and standards.
• Fosters a culture of improvement, efficiency and innovative thinking.

Qualifications

• Valid Class D Driver’s License and DMV record which meets MHealth Fairview Insurability requirements as necessary for the job.
• Must pass MHealth Fairview background check. Must be able to pass pre-assignment training within probationary period.

• One year of customer service experience.

Job Types: Full-time, Part-time

Pay: $18.13 - $25.59 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Night shift
• Weekend availability

Education:

• High school or equivalent (Required)

Experience:

• Security: 1 year (Preferred)
• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: One location

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