Important Recruitment Information for this vacancy

Agency Information:

The Kansas State Board of Healing Arts (KSBHA) is a regulatory Board which has licensing, regulatory and enforcement jurisdiction over 16 health care professions and approximately 32,000 licensees. The State of Kansas as an employer offers remarkable benefits that are invaluable to the professional and personal lives of our employees. At the KSBHA, we reward our staff's hard work by providing training and promotional opportunities, a family-oriented work environment, and service recognition. Free parking is also offered.

The KSBHA is a great place to work! Come be a part of our team!

About the Position

• Who can apply: Anyone

• Classified/Unclassified Service: Unclassified

• Full-Time/Part-Time: Full Time

• Regular/Temporary: Temporary

• Work Schedule: Monday-Friday 8 AM-4:30 PM

• Eligible to Receive Benefits: Yes

• Veterans' Preference Eligible: Yes

Compensation: $13.61-$17.99/hour

• Salary can vary depending upon education, experience, or qualifications.

Employment Benefits

• Comprehensive medical, mental, dental, vision, and additional coverage

• Sick & Vacation leave

• Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave

• Paid State Holidays (designated by the Governor annually)

• Employee discounts with the STAR Program

• Retirement and deferred compensation programs

Visit the Employee Benefits page for more information…

Position Summary & Responsibilities

The Kansas State Board of Healing Arts is seeking to fill a full time, benefits eligible Senior Administrative Assistant, that can manage the front desk, as weill as be administrative support to the Administration unit here at the Kansas State Board of Healing Arts. Duties will include, but are not limited to the following:

Customer Service/Front-Desk

• Provides front desk coverage for the Kansas State Board of Healing Arts.
• Answers multi-line phone in prompt and courteous manner for the agency.
• Responds to call-in and walk-in inquiries within scope of knowledge or will direct inquiry to appropriate staff person.
• Acquires and maintains general knowledge regarding all areas of the agency so that callers can be referred to the proper person; and provides basic information to routine questions from callers, thus saving professional staff time.
• Independently maintains written procedures and processes for the front-desk. Responsible for training staff that will back-up front desk duties.
• Generates daily workload statistics report upon request.
• Ensures that requests for information are responded to in accordance with the Agency’s Open Record’s Policy.

Agency Mail

• Sorts and scans all daily mail and provides a date stamp on all postal correspondence; and organizes bulk mailing including renewals, licensing acceptance letters, and wallet cards.
• Stamps mailed checks with the “Deposit Only”.
• Distributes correspondence to staff.
• Provides signature for all items from FedEx, USPS, UPS, and Certified Mail; logs the receipt of the item in a log book; and then notifies the appropriate staff member by e-mail of the delivery.
• Contacts mailing companies for pick-up of outgoing mail.

Administrative Support

• Librarian for agency court records and exhibit files: maintains orderly filing of all records; creates/updates files and maintains an updated index for each file.
• Prepares form letters, documents, routine correspondence, file folders, labels and envelopes from rough drafts, source documents or information provided. Examples include but are not limited to: labels for administrative hearing files, hanging folders, correspondence files, and various administrative and operational information files; and routine hiring and recruitment letters.
• Gathers and re-files paper data, legal and information files as requested.
• Assists with training and development activities, which includes maintaining updates to the agency’s Learning Management System (LMS); and coordinates agency professional development, IT security awareness and emergency preparedness training.
• Assist with updates to the agency’s COOP plan as needed. Make updates in the online portal as needed.

Public Information

• Responds to requests for electronically stored data through pre-programmed queries received from public, staff, and state, federal and local agencies; creates record of transaction in agency database system, and processes payments as applicable.
• Process and receipt transactions for data request payments. Run batch reports to balance and forward to accounting.

Qualifications

• Education: Highschool Graduate or equivalent

• Preferred Qualifications: 2 years General Office experience is perferred.

• Post-Offer, Pre-employment Requirements: A pre-employment background and criminal history record check will be performed as part of the recruitment process.

Recruiter Contact Information

• Name: Rikki Price

• Email: KSBHA_Recruitment@ks.gov

• Phone: 785-296-7413

• Mailing Address: 800 SW Jackson, Lower Level Suite A, Topeka, KS 66612

Job Application Process

• First Sign in or register as a New User.

• Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications.

• Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications.

• Start your draft job application, upload other required documents, and Submit when it is complete.

  • Manage your draft and submitted applications on the Careers> My Job Applications page.

• Check your email and My Job Notifications for written communications from the Recruiter.

  • Email – sent to the Preferred email on the My Contact Information page

  • Notifications – view the Careers> My Job Notifications page

Helpful Resources at jobs.ks.gov: “How to Apply for a Job – Instructions” and “How to Search for a Job – Instructions"

Required Documents for this Application to be Complete

Upload these on the Careers - My Job Applications page

• Resume (Required)

• Cover Letter (Optional)

• Transcripts (Optional)

• DD214 (if you are claiming Veteran’s Preference)

Helpful Resources at jobs.ks.gov: “How, What, & Where do I Upload Documents”