Job description

About Intrepid Direct Insurance

Intrepid Direct Insurance (IDI) is a rapidly growing innovative property and casualty company and a member of the W. R. Berkley Corporation, a fortune 500 company, rated A+ (Superior) by A.M. Best. Our vision is to create the most efficient insurance experience for our customers leveraging technology and our deep knowledge of our customer’s needs. Our team is comprised of “A” level talent and innovative thinkers. You will be part of a highly collaborative team of talented and focused professionals. Join a group that enjoys working together, trusts each other, and takes pride in our hard-earned success.

Responsibilities

Our technical team is responsible for creating external and internal facing products to deliver exceptional value to our customers and employees through the extensive use of technology. We are an insurance company delivering an exceptionally efficient experience to our customers through the use of technology and our underwriter’s deep knowledge of the insured’s industry.

Are you ready to be part of the team who will have the opportunity to influence the systems being built and enhanced at early stages of their lifecycle?

You’ll like this job if…

• Organizing and synthesizing data is your thing
• You create process maps for fun
• Communicating from technical jargon to plain language in both written and spoken word is a super power of yours
• You love the power of discipline within project management
• Are willing to be outspoken when you see opportunities for improvement
• You enjoy collaborating, but you feel comfortable making decisions independently
• You’re looking for a company who recognizes and rewards positive contributions by way of financial growth and career advancement

Responsibilities

• Serve as main point of contact for all questions or concerns from our internal customers.
• Works with end users and internal staff to develop and translate business and functional requirements for support and project deliverables.
• Performs light project management duties such as scheduling and facilitating meetings, taking meeting notes, and setting production delivery dates.
• Answers engineer and end user questions throughout the software development life cycle.
• Act as user acceptance tester on assigned projects.
• Partners with leaders at all levels to determine the best solution(s) to support their day-to-day business needs.
• Develops positive, lasting relationships both internally and externally.
• Clarifies and escalates issue gaps through the change management process.
• Provides end-user training and product presentations.
• Suggests improvements in processes used for requirements gathering, design specifications, and software implementations.

Qualifications

Requirements

• 5 - 10 Years BA/P&C/Functional Experience or Bachelor’s degree with emphasis in related field or equivalent experience.

Desired Skills & Abilities

• Must have the ability to learn/perform key functions and duties.
• Excellent problem solving and analytical skills.
• Knowledge of Software Development Lifecycle.
• Effective technical and business communication skills at all levels: verbal, listening, written, non-verbal.
• Required soft skills: teamwork, adaptability, creativity, work ethic, interpersonal skills, time management, attention to detail.
• Solid interpersonal skills: motivated, flexible, dependable, responsible, patient.
• Strong desire and willingness to collaborate as a team; both internally and externally.
• Ability to quickly learn new processes and concepts; experience in agile Scrum or Kanban a plus.
• Requires minimal oversight in a fast-paced, entrepreneurial environment.
• Knowledge of basic concepts of P&C insurance and how insurance companies operate a plus.

Additional Company Details

We do not accept any unsolicited resumes from external recruiting agencies or firms.

The company offers a competitive compensation plan and robust benefits package for full time regular employees.

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Not ready to apply? Connect with us for general consideration.

Additional Requirements

• Ability to sit at a desk and work on a computer for extended periods of time
• May occasionally lift and/or move up to 10 pounds.
• Vision abilities required by this job include close vision and ability to adjust focus.

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Not ready to apply? Connect with usfor general consideration.

Job Type: Full-time

Pay: $75,000.00 - $115,000.00 per year

Benefits:

• 401(k)
• Paid time off
• Parental leave
• Tuition reimbursement

Compensation package:

• Bonus pay
• Yearly pay

Experience level:

• 4 years
• 5 years

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

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