Waldorf Astoria is looking for a Senior Catering & Events Managerto join the team in Chicago's Gold Coast! This is an exciting time to join the team as the hotel recently completed a full renovation to include the re-concepting of the food and beverage outlets.

Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the U. S., the AAA-Five-Diamond, Forbes 4-Star Waldorf Astoria Chicago is nestled in the prestigious Gold Coast neighborhood among the famed Oak Street retailers and beach, Rush Street restaurants and nightlife, and The Magnificent Mile. Reminiscent of the grand Parisian hotels of the 1920s, this luxury hotel features 215 rooms, over 5,000 square feet of meeting space and 4 food and beverage outlets. This includes a restaurant, 2 bars, and in-room dining. In this role, you will be responsible for executing group business at a legendary property. There are 9 spectacular meeting rooms featuring silk wall coverings, hand-blown chandeliers, and floor-to-ceiling windows with custom drapes. We are located in the Gold Coast neighbourhood, our chateau-style hotel is around the corner from Rush Street. Within one block is the Magnificent Mile and Oak Street. It is preferred that the ideal candidate have at least three (3) years of Catering Sales and Events execution experience, a positive can-do attitude, passion for service and creativity with superior written and verbal communication skills. We are a fun, collaborative team looking for a self-motivated person to join us and grow their career with Hilton .

Want to learn more?

What will I be doing?

As a Senior Catering and Events Manager,you would be responsible for executing written sales agreements for full-service business meetings, conventions and events and the successful execution of such events in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Execute written sales agreements for full-service meetings, conventions and events.
• Negotiate terms and pricing of vendor partner agreements and service agreements with companies and organizations affiliated with group business
• Maintain relationships among the customers, their representatives and the hotel to ensure full participation in servicing accounts
• Initiate verbal and written communication with customers and hotel departments outlining details and specifics of the event including, but not limited to, payment structure, room block management, food and beverage, public room rental, exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process
• Partner with operations departments
• Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits- Hilton is proud to have an award-winning workplace culture ranking We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage -for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

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