Job description

RESPONSIBILITIES:

• Collaborate with network staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
• Proactively manage and optimize VMware Cloud Environments for Windows Server and Linux environments.
• Configure, maintain, and manage SAN environment in DC and co-location sites.
• Proactively manage and optimize multiple Exchange and Office365 Sites for Bluebridge Networks and its customers
• Proactively manage, administer and maintain Firewalls, switches, and routing equipment for Bluebridge Networks and its customers.
• Manage and maintain network infrastructure including LAN, WAN, WWAN, and Internet connections.
• Install, maintain and support Windows based server infrastructure and roles including AD, DNS, DHCP, SQL, RDS, IIS.
• Configure, maintain, and support customer infrastructure as needed.
• Monitor network security to protect against external, internal, and/or programmatic attacks.
• Assist in defining overall network security strategies and procedures.
• Manage and maintain successful backup and continuity solutions in primary and secondary locations, as well as customer sites.
• Utilize network monitoring software to ensure timely alerts and response to network issues.
• Integrate servers, including database, e-mail, print, and backup servers and their associated software into enterprise systems.
• Serve as an escalation point for network systems operational issues.
• Create and maintain documentation as it relates to system configuration, mapping, processes, and service records.
• Investigate developing network technologies and provide recommendations regarding the future application of such technologies and related productivity gains.
• Participate in on-call rotation and respond to after-hours issues in a timely manner based upon severity and/or business impact.

Desired Skills and Experience Windows server versions up to and including Windows Server 2019, Windows workstations through Windows 11, and networking experience in a complex, multi-vendor network environment.

• Experience with VMware in a Windows Server environment, Microsoft Exchange and Office 365.
• Proven experience and success with LAN, WAN, WLAN and WWAN configuration management and administration.
• Experience with NetApp, Dell, Nimble and Intelliflash a plus.
• Proven background of providing great customer service.
• Strong documentation skills
• Hardware and software including SAN, server, and networking solutions.
• Current Windows Server/Workstation certifications preferred.
• Excellent customer service skills and ability to communicate with technical and non-technical staff.
• Ability to work independently and as part of a small team on multiple projects while meeting deadline demands in a fast-paced environment.
• Skills in analyzing complex problems, troubleshooting and resolving them and ability to create and consistently maintain, reliable systems documentation.
• About BlueBridge Networks

Headquartered in Cleveland, Ohio, BlueBridge Networks is the region's leading total technology solutions provider.

Our company's best-in-class Managed Services, Datacenter Services, including Virtualization, Cloud Computing, Disaster Recovery and Managed Storage, maximize the opportunity for businesses to get their messages across, save cost and remain highly available for their customers. With a network of state-of-the-art, geographically diverse collocation facilities located in Cleveland, Mayfield Heights, and Columbus, BlueBridge maintains the highest standards for uptime, quality and service, backed by the most powerful Service Level Guarantees in the industry.

Job Type: Full-time

Pay: $60,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Cleveland, OH 44115: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Windows Server: 3 years (Required)
• VMWare: 3 years (Required)

Work Location: In person

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