Job description
We are looking for a Service Consultant to join our team. The successful candidate will be responsible for providing customer service and support to our clients, as well as assisting with the development and implementation of service strategies. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to think critically and solve problems quickly. This is an excellent opportunity for a motivated individual to join a dynamic team and make an impact on our organization.
Responsibilities:
- Provide customer service to clients.
- Identify customer needs and recommend solutions.
- Answer customer inquiries and resolve customer complaints in a timely manner.
- Maintain accurate records of customer interactions.
- Develop and maintain relationships with customers to ensure satisfaction.
- Provide technical advice and support to customers.
- Monitor customer feedback and provide reports to management.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Day range:
- Monday to Friday
Shift:
- Day shift
Ability to commute/relocate:
- Oak Ridge, TN 37830: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
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