Service to the Armed Forces and International Services Specialist (Phoenix, AZ)
Full Time
Phoenix, AZ
Posted
Job description
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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
**** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment ****
Join us—Where your Career is a Force for Good!
Job Description:
The American Red Cross Service to the Armed Forces helps members of the military, veterans and their families prepare for, cope with and respond to the challenges of military service worldwide – for life. Our Hero Care Network provides connection to emergency communication and critical community services; care and comfort in military and veteran health care facilities; and family resiliency training.
We are currently seeking a Service to the Armed Forces and International Services Specialist (Phoenix, AZ) to work in our Phoenix, AZ metro area. This is a hybrid position, mostly working remote, but also traveling as needed This position will work 8:00am to 5:00pm Monday through Friday, and some weekends and evenings will be required during times of business need. Travel will also be involved up to 25% of the time.
Assist in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures through managing volunteers and working with other Red Cross departments. Provide support, development and/or leadership guidance to all volunteers.
Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.
Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.
Responsibilities:
1: Cultivate relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations or information sessions.
2: Develop and implement a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on a military installation.
3: Recruit and train volunteers in the delivery of SAF programs and services, Training Services, Disaster Cycle Services, and provide support to Armed Forces Blood Services. Supervise volunteer staff in their daily work responsibilities.
4: Ensure the delivery of core programs and services to clients. Supports other lines of ARC services. May conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community.
5: Monitor and report on service delivery outcome. Interact with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability.
6: Input and evaluate Service Delivery Data for consistency completeness, accuracy, reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Make recommendations for continuous improvement to ensure metrics are consistently met.
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Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge.
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Qualifications:
Education: Bachelor's degree required.
Experience: Minimum 3 years of related experience or equivalent combination of education and related experience required.
Management Experience: n/a
Skills & Abilities: Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Ability to work on a team.
Travel: Travel may be required.
- Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).
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Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.
Apply now! Joining our team will provide you with the opportunity to make a difference every day.
The American Red Cross is an Equal
Opportunity/Affirmative
Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Interested in Volunteering?
Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.
Visit
redcross.org/volunteertoday
to learn more, including our most-needed volunteer positions.
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