Job description

Automotive Service Advisors: Finding an automotive repair shop that will treat you right isn’t rocket science.

In fact, finding a shop that truly cares boils down to just two things:

1. They care about their employees (by treating them as part of the family)

2. They care about their customers (and they prove it every day by putting customer interests first)

Are you looking for a well-run business with a family atmosphere, great customers, and interesting work?

Are you looking for an owner that listens, who maintains an open-door policy where your contribution to the team is truly valued?

Then…

THIS OPPORTUNITY IS FOR YOU!

• We Believe in our Employees
• We Believe in Trust
• We Believe in Professionalism and Quality
• We Believe in Quality of Life (5-day work week, no weekends!)
• We Believe in a positive work environment (BE PART OF A TEAM – NOT JUST A NUMBER IN A BIG COMPANY)

We are looking for an EXPERIENCED SERVICE ADVISOR for our fast-growing auto repair facility here in Encinitas, CA.

This is a full-time position for a strong candidate who has at least 5 years of experience working for a professional auto repair business as a service advisor or manager. We offer competitive compensation to match your skills and experience that includes a strong base pay plus a generous performance-based bonus. When the shop does better, you do better! We also offer Health Insurance Plan Options (50% paid w/dental + vision) / CalSavers Retirement Program / Employee Discounts / the boss buys lunch + Starbucks every week. We also offer paid vacations, Paid Holidays a 5-day work week.

Complete Car Care is about building sustainable careers for the right people. This means great pay and of course a great work environment. This also means investing in our employees with the right training to advance their careers.

Our service advisor is the interface between the customer and the technician and is responsible for pulling everyone together as a team. Service advisors are powerful salespeople at the front counter! Not only do they sell service, but they own the customer experience.

DUTIES OF POSITION:

• Checking customers in and out.
• Providing and executing estimates.
• Generating and cashiering repair orders.
• Timely and complete follow through on questions, estimates, progress notifications, and project completion.

REQUIREMENTS:

• Must possess excellent customer service skills and have solid experience as a Service Advisor in a professional shop.
• Must have the ability to listen to customer concerns and convert them into written instructions for technicians.
• Must have a customer satisfaction focus and make this your highest priority.
• Must work well with a diverse client base, technicians, and coworkers.
• Must be a team player!
• Attention to detail, excellent written and verbal communication skills and a strong work ethic are not only requirements for the position but are necessary for success.
• Experience with Automotive related software is definitely a plus!
• Applicants should have the ability to type well, be technically minded, proficient with modern technology and forms of communication, and maintain a professional appearance and demeanor.

=> HERE’S HOW WE TREAT OUR CUSTOMERS <=

✓ OVER 1363 REVIEWS! – Check out our 5-star reviews! We’ve been in the business of creating happy customers for over 21 years. But don’t take our word for it.

See what our happy customers have to say about us: https://completecarcare318.com/reviews

ABOUT COMPLETE CAR CARE:

Complete Car Care has provided top of the line automotive repair in Encinitas, Carlsbad, Solana Beach, Rancho Santa Fe, and Del Mar since its inception in 2002. Located in Encinitas, there is no auto shop in the area that offers better quality service. Our experienced automotive repair technicians are qualified to perform scheduled maintenance and auto repairs on all domestic and imported cars and trucks. Our mission is to give our customers the highest quality service in the industry at the best possible prices.

Want to come grow with us?

Complete Car Care is currently looking for an experienced AUTOMOTIVE SERVICE ADVISOR with a great attitude who takes pride in their work.

We are looking for an experienced service advisor with a minimum of 5 years of experience working in an independent repair shop, collecting great margins and strong sales numbers. The ideal candidate must be a team player and know how to perform under pressure. When you join our family, you will be appreciated, respected and well-compensated for your knowledge, skills, and experience.

If you’re ready to check out a new opportunity, get in touch. We look forward to speaking with you.

You can apply here on Indeed.com, email, simply drop off your resume in person or call:

COMPLETE CAR CARE

318 Suite A North El Camino Real

Encinitas, CA 92024

(760) 642-1722

completecarcareencinitas@gmail.com

Not sure if you want to commit, don’t have a resume, or just have a quick question? Send Andy a text at (619) 977-7774 and let me know you saw the ad.

#ServiceAdvisor #AutomotiveServiceAdvisor #AutomotiveServiceWriter #AutoServiceWriter #Sales #SalesManager #ServiceManager #CarRepair #Encinitas #CA #Jobs #HelpWanted

Job Type: Full-time

Pay: $60,000.00 - $100,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Day range:

• Monday to Friday
• No weekends

Shift:

• Day shift

Ability to commute/relocate:

• Encinitas, CA 92024: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 5 years (Preferred)
• Servicer Writer/Advisor in a professional repair shop: 5 years (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

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