Essential Duties and Job Responsibilities:

• Setting up outbound shipments of products, materials, supplies and/or truck freight and small packages to the customer
• Using shipping software and/or other sources to find the best shipping method
• Adding tracking information and cost to the PSO
• Tracks, traces and updates the status of incoming and outgoing shipments
• Collaborating and communicating with transportation companies, customer service representatives, service providers or others involved in the shipping and receiving process
• Receiving PPO using packing slips/invoices/order confirmations
• Printing packing slips for the warehouse
• Printing Parts Sales Orders/Counter Tickets for sales representatives or other employees
• Printing receiving documents with BIN Location, quantity and part numbers
• Locating and adding freight cost to Parts Sales Orders
• Processing vendor invoices to accounting department
• Following priority protocols for required tasks
• Picking ticket orders in a timely and accurately
• Helping to unload trucks and deliveries and sorting and stocking receivables when needed
• Maintaining accurate records of daily product moves
• Scanning inventory and providing accurate inventory counts
• Ensuring product received matches product on invoicing
• When necessary, may transport parts or other goods from one location to another location
• Taking sales orders either by phone or online and processing them if needed at the location
• Handling phone calls from the customer if needed at the location
• Maintaining a clean, neat and member-ready area
• Engaging positively and helpfully with co-workers, vendors and drivers
• Following all required safety rules and regulations and company policies
• Performing other duties as assigned by management at specific work location

Job Skills Competencies:

• Must obtain forklift certification within 90 days of start date
• Familiarity with Radio Frequency (RF) equipment preferred at some locations
• Excellent organizational and time management habits
• Good oral and written communications skills
• Treats equipment responsibly
• Service-oriented mindset
• Assists team members when needed
• Self-starter and motivated to complete the job right, the first time
• Accomplishes tasks efficiently without compromising service quality

Physical Requirements:

• Must be able to lift up to 50 pounds without assistance
• This position requires sitting, standing, twisting, squatting, bending, stooping, kneeling, reaching, pushing, and pulling on a daily basis
• Must be able to work indoors or outdoors under a variety of temperatures and weather conditions

• High School Diploma or GED
• 6+ months of shipping/receiving experience
• 6+ months using shipping software
• 6+ months of customer service experience
• Proficiency using Microsoft Excel
• Experience with inventory control preferred
• Valid drivers license
• Ability to work occasional overtime