L. J. Smith Stair Systems, a Novo Building Products Company, is the largest stair parts manufacturing company in the country. We make a manufacture and distribute a large variety of residential stair parts throughout the country. We are a national brand that’s been around for over 130 years...so we know stair parts!

Essential Duties and Responsibilities:

The Bowerston, Ohio Shipping Supervisor will lead and direct the shipping functions daily in order to provide an efficient fulfillment of customer orders, in a hands-on fashion as necessary, per organizational policies and procedures.

• Manage the shipping activities and employees ensuring communications are thorough, professional and timely with internal and external customers.
• Using judgement and the best interests of the company in mind, manage competing priorities between sales and operations that are transparent to the customer and support a team approach.
• Support the day to day needs of the operation with regard to order fullfillment, inventory movement in a hands-on fashion (Working Supervisor). The expectation is the shipping supervisor is on the floor 80% of the time.
• Manage staff, prepare work schedules and assign specific duties.
• Supervise the pulling and packaging of product to ensure accuracy and safe handling for delivery to customers.
• Supervise loading of all outbound shipments via LJS delivery vehicle, LTL or UPS to maximize efficiency and reduce cost.
• Ensure inventory location accuracy goals are met which includes support of location management and the cycle counting program in coordination with the Inventory Control Manager.
• Review metrics related to shipping department performance for continuous improvement opportunities and assist with the development of visual management tools to aid in communications with site employees.
• Investigate, identify root cause and develop corrective action(s) for lost, damaged and/or incorrect shipments and make adjustments in processes and in the system as necessary.
• Provide guidance and motivation to employees.
• Assess training needs of employees and arrange for or provide training to ensure accurate and efficient operations.
• Support the cross-training program ensuring employees are regularly participating.
• Conduct employee reviews, document performance issues and administer employee attendance and performance notices/disciplinary action as warranted.
• Implement and maintain compliance with all company policies and procedures.
• Ensure compliance with health, safety and environmental policies, rules and regulations.
• Maintain a clean, organized and safe facility inside and out.
• Ensure appropriate maintenance and cleaning schedules are adhered to for packaging equipment, lifts and all other shipping equipment.
• Correct unsafe conditions in work area and report any conditions that are not correctable to the Plant Manager.
• Participate in the hiring process by reviewing credentials, conducting interviews and making recommendations for shipping positions.
• Perform related duties as assigned by the Plant Manager.

Education and/or Work Experience Requirements:

The knowledge, skills and abilities required to perform the daily tasks and job duties bulleted above are as follows:

• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
• Ability to operate stand up reach and sit-down lift trucks.
• Ability to operate a non-CDL delivery vehicle up to 26’ in length and 26,000 GVW.
• Proficiency in: Word, Excel, Outlook and prior experience with a fully integrated ERP system.
• Must be able to work under pressure and prioritize workload to meet deadlines, while maintaining a positive attitude.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• Good planning and organizational skills.
• Ability to lead, direct, coach, support and delegate as circumstances require
• 1 to 3 years prior experience in supervising a shipping/warehouse operation or department.
• Post – secondary education and/or training in warehousing and distribution is preferred.

The physical requirements of this position are as follows:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
• Ability to perform physical labor such as lifting and walking on a regular basis
• Ability to continually stand, bend, and to lift and carry up to 80 pounds on a regular basis
• Must be able to talk, listen and speak clearly on telephone and communicate clearly and concisely via written means.
• Ability to safely and efficiently operate sit-down and stand-up lift trucks.
• Ability to climb ladders (up to 15’).
• Ability to work in a warehouse environment (35 – 100 degrees, dusty).
• Ability to visually inspect items for defects prior to pulling the item.
• Ability to use tape guns, make boxes, lift pallets, stack boxes, etc…
• Ability to wear all required PPE.

This position offers a competitive wage and a comprehensive benefit package that includes Medical Insurance, Dental Plan, Vision Care, Life Insurance, 401(k) Savings Plan, Tuition Aid, Paid Holidays, Paid Time Off (PTO Plan), etc.

We participate in a Drug Free Safety Program for a drug-free workplace. All positions require background checks and a pre-employment drug screen.

We look forward to receiving your application!